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Preview unavailable for this file

Enthusiast ,
Oct 23, 2017 Oct 23, 2017

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Upgraded to Lightroom Classic last week and now when I attempt to import from a card, I get the "Preview unavailable for this file" on all my shots. Attempted to import anyways and then get a message that "The files are not recognized by the raw format support in Lightroom". These raw images are in arw format from my Sony and I had no issues prior to the upgrade.

On a side note, the upgrade on another PC works exactly as before. Any thoughts or suggestions?

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correct answers 1 Correct answer

Enthusiast , Oct 23, 2017 Oct 23, 2017

Uninstalled and reinstalled and the issue disappeared.

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Enthusiast ,
Oct 23, 2017 Oct 23, 2017

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Uninstalled and reinstalled and the issue disappeared.

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