Problem with labels

[sarv14]

I've started reporting an issue after upgrading to Lightroom Classic 12.2. I browse my images - when I'm in "Develop" mode - using the "attribute filter", as I usually give them one specific color label: as soon as I change it, the selected image disappears (that's correct), but there's no way to see the next one (I only have a grey screen as no images were selected). I have to move through the following image and then come back to see it.

Does anyone reported the same?

Thanks.

[johnrellis]

To test my understanding of what's happening:

1. You have many photos with the Red label (say).

2. Using the Attribute filter in the Library Filter bar, you filter for Red-labeled photos.

3. You select the first one (and just the first one) and go to Develop.

4. While in Develop, you do the menu command Photo > Set Color Label > None.

5. Instead of seeing the next photo with a Red label, you see a blank grey Develop window.

If my understanding is correct, then you could try these two steps:

a. Restart your computer.

b. If that doesn't help, try resetting LR's preferences:
https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/

LR sometimes soils its preferences file, and resetting it can fix all sorts of wonky behavior. That article explains how to restore the old preferences if resetting doesn't help.

[sarv14]

Your understanding is correct, that's exactly what happens 6-7 times out of 10. Unluckily, I've tried to reset preferences but nothing changed.

[johnrellis]

Hmm, a couple next steps:

1. Do the menu command Help > System Info and copy the entire results here.

2. Make a full-resolution screen recording of the entire LR window showing the bad behavior for several photos. You can attach the recording here or, if it's too big, upload it to Dropbox, Google Drive, or similar and post the sharing link here.

[sarv14]

here you are system info:

Versione di Lightroom Classic: 12.2 [ 202302032259-eb84d255 ]
Licenza: Creative Cloud
Impostazioni lingua: it-IT
Sistema operativo: Mac OS 13
Versione: 13.1.0 [22C65]
Architettura dell'applicazione: x64
Conteggio processore logico: 20
Velocità processore: 3,6GHz
Versione SqLite: 3.36.0
Memoria integrata: 131.072,0 MB
Memoria reale disponibile in Lightroom: 131.072,0 MB
Memoria fisica usata Lightroom: 5.010,5 MB (3,8%)
Memoria virtuale usata Lightroom: 53.463,7 MB
Dimensione cache memoria: 565,0MB
Versione Camera Raw interna: 15.2 [ 1381 ]
Numero di thread massimo utilizzato da Camera Raw: 5
Ottimizzazione SIMD Camera Raw: SSE2,AVX,AVX2
Memoria virtuale di Camera Raw: 194MB / 65535MB (0%)
Memoria reale di Camera Raw: 445MB / 131072MB (0%)
Lato maggiore Anteprime standard: 5760 pixel
Monitor: 1) 5760x3240

Informazioni processore grafico:
Metal: AMD Radeon Pro 5700 XT
Stato iniziale: GPU per l'esportazione supportata per impostazione predefinita
Preferenze utente: GPU per l'elaborazione immagini attivata

Cartella applicazione: /Applications/Adobe Lightroom Classic
Percorso libreria: /Users/simonearveda/Pictures/Lightroom/_2022-23/Sampdoria - 2022-23 - Lr/Sampdoria - 2022-23 - Allenamenti/Sampdoria - 2022-23 - Allenamenti.lrcat
Cartella impostazioni: /Users/simonearveda/Library/Application Support/Adobe/Lightroom

Plug-in installati:
1) AdobeStock
2) Flickr
3) HDR Efex Pro 2
4) Loupedeck2
5) Plug-in acquisizione diretta Nikon
6) Plug-in unità di importazione Aperture/iPhoto

Indicatori Config.lua: None

at the following link you can find a short screen recording which shows the issue i'm dealing with. thanks!

https://www.dropbox.com/s/wxkhul908ck1ybs/Registrazione%20schermo%202023-02-23%20alle%2009.48.06.mov...