Our agency recently upgraded our server and all computers. I wasn't involved firsthand in that, and now I've found several issues in Lightroom.
Our photo library currently holds more than 293,000 photos. Those files were copied to the new server with the same folder structure (year --> date --> file). No one involved knew how to relink everything in one click, so one person started linking one collection at a time. I was asked to get involved and figured out how to do a batch relink.
However, several things aren't right as seen in the attached photos which I'll explain.
- Many photos indicate "file not found". If you right-click and select "Show in Finder", it will point to the photo, so the software knows where it is.
- Many photos also indicate via the right-click menu that they are not in a collection. However, the thumbnail badge shows it is in a collection.
- Conversely, some photos say they are in a collection, but there's no thumbnail badge.
- Edits do not immediately show up in History. For example, my tendency is to use an Auto adjust and quickly undo. The action being undone is selecting the photo or something similar instead of the edit.
- In the attached video, you'll see a glitching of the white balance bouncing between Auto and Custom after I attempted multiple quick changes. I had to use the WB drop-down to get it to stop.
- Another co-worker says they were tweaking the Saturation and Vibrance, and the photo displayed a translucent magneta overlay for 2 or 3 seconds. He says it was like a stutter in the software.
The computer is a Mac Studio 2023 with the Apple M2 Ultra chip. The OS is Sonoma 14.7, and Lightroom is on version 14.0.1.
Any insight or ideas welcome.
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Thank you, that's how I relinked everything once I got involved. Something's still not right though. I made new screenshots for a particular photo we were dealing with today.
It says "File not found" but knows it's in folder "2024-08-07".
That folder is not missing or unlinked.
Also, the exclamation mark icon that identifies missing photos is not present on this one - or any others that say "File not found".
One other thing we discovered today using the same computer - if you're in Premiere and select "Show in Finder", the file pops up almost instantaneously. The same procedure in Lightroom takes about 2 minutes. Is there some specific way to check/test the connection between Lightroom and the new server?
Thank you!
My screen captures had been limited based on NDAs we have with clients. But these don't have any sensitive info.
As you'll see, no exclamation points even though the selected photo says "File not found". Please note these photos were taken 2 years apart, so they're in different LR collections and server folders.
And I'm including a screenshot of photos known to be missing to demonstrate the exclamation point does show up. I just haven't relinked these since the server migration.
I discovered today that, after we export a "File not found" photo, that message is replaced by the appopriate data (file size). However, getting them to export takes longer than normal so this "File not found" message still seems to be causing some problem.
And I had a new idea. I learned today the server company installed Lightroom Classic v14 on the new computer prior to shipping. We then copied our last Lightroom catalog backup from the old computer to the new one. That version of Lightroom was 11.5. Could jumping so many versions possibly have caused these problems?
Thank you again for staying up to date on this.
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