Copy link to clipboard
Copied
Hi,
For some reason the Facebook plugin now shows "unauthorized".
I reloaded it, but whenever I try to authorize it again no web page opens into the browser as it used to.
I checked my Facebook account for the apps installed, Lightroom app is gone ! Yesterday it worked just fine.
Any help will be appreciated.
Sam
This has been fixed. Let us know if you're still having trouble this AM.
Copy link to clipboard
Copied
Same thing here. Everything I've ever posted via Lightroom to my various Pages is unviewable/gone. Though the gallery counts are still correct?
Copy link to clipboard
Copied
Just wanted to say.
I am having all of these same issues. All my photos uploaded through lightroom are gone on facebook. When looking at albums it says x amount of photos, but when you click on the album it says no photos.
I am unable to authorize and I cannot find the app in facebook settings at all.
I really hope this gets fixed soon!
Copy link to clipboard
Copied
They say misery loves company...add me to the list of those with this same issue.
I've been driving myself crazy trying to figure out how in the hell I would have managed to delete all of my albums from Facebook.
I am relived though to find that maybe I didn't do anything wrong...hope they find a solution for all of us.
Copy link to clipboard
Copied
Sorry you're having trouble. Our engineering team is working with our partners at Facebook to correct this problem::
https://helpx.adobe.com/lightroom/kb/facebook-plugin-shows-unauthorized.html
Copy link to clipboard
Copied
Will there be a notification sent out and how will we know when fixed?
Copy link to clipboard
Copied
This has been fixed. Let us know if you're still having trouble this AM.
Copy link to clipboard
Copied
Now working for me. I posted this earlier as well
Tunney
Copy link to clipboard
Copied
Problem resolved. Thanks. I do think it was a Facebook problem though, something to do with maintenance of their site.
Copy link to clipboard
Copied
'm having the same issue. I bought a new computer and installed Lightroom, everything was fine, loaded my old catalog, but when I tried to publish some photos with the app it wouldn't, I followed all the recommendations with the earlier link, but when trying to authorize the window doesn't open. I've reinstalled lightroom several times, deleting all the folders as recommended in another post, but I can't seem to find a way to fix it. I hope someone can help, this is very frustrating.
Using Lightroom 6.14, windows 10
Copy link to clipboard
Copied
I had the same problem, and for me the problem is on Facebook, Adobe LR is not able to delete photos on FB.
I did not see any position form FB
Copy link to clipboard
Copied
Looks like the issue is fixed. Both my photos and the LR authorisation have 'miraculously' reappeared on FB.
Copy link to clipboard
Copied
Yep, all my pictures and albums are back.
Still wonder what happened.
Copy link to clipboard
Copied
Mine too!
Keith Ross
Copy link to clipboard
Copied
Solve the link and the photos. But what happen? Was Facebook problem?
Copy link to clipboard
Copied
Mine is working now nice job to whoever fixed it quickly
Copy link to clipboard
Copied
Adobe's response has been wholly inadequate. Adobe needs to provide more details about what exactly went wrong so users can be confident in the continued use of Photoshop Lightroom to upload photos to Facebook and confident the associated data such as location and person tags, comments and shares will not be at risk.
I can understand a bug in the Facebook plugin might cause an authorization problem. I would have expected the worst case of that situation would be inability to upload more photos to Facebook. Especially considering the plugin claims to not be capable of deleting photos (since it notifies users of the need to manually delete a photo when it is removed from a collection that is uploaded to Facebook), I would not expect anything already uploaded to Facebook would be in jeopardy of disappearing at any future point, regardless of actions of Adobe or myself or anyone else short of Facebook going out of business.
In this case, not only was there an authorization problem that prevented uploading additional photos to Facebook, but apparently all photos previously uploaded with the Lightroom Facebook plugin were missing, including the albums the plugin created to hold those photos. (I am not sure if photos manually uploaded to those albums were also missing.) This of course was inconvenient and confusing for anyone trying to view those photos, most of whom would have no awareness the photos were uploaded with Lightroom. In my case, I observed all the notifications of comments and tags on the photos had disappeared from my activity stream. Emails I received from Facebook regarding interactions had broken links, just as if the photo had been deleted. I will not even address the potential psychological and social implications this might have for people sensitive to hidden meanings behind perceived actions on social media. All this reflects extremely poorly not only on the users who posted the photos, but also on Facebook for apparent service problems and certainly on Adobe for anyone aware the photos were managed by an Adobe product.
Now that the bug is fixed, it seems the albums and photos are back to normal on Facebook, but to my knowledge Adobe has not explained the problem or resolution any further than what was posted on Facebook plugin shows unauthorized: "The Facebook publish plug-in shows unauthorized and will not re-authenticate. Previously published images and albums are no longer visible on Facebook. This issue was resolved at 11pm, May 11th, 2017."
I will not be comfortable continuing to use the plugin unless Adobe can address concerns such as the following:
Copy link to clipboard
Copied
I suspect it was ALL on the FB side. The LR authorization in FB was just disabled for some period of time. Evidence of this is that the photos went missing and then returned WITHOUT action from Adobe/LR. Adobe LR had nothing to do with their return. I had not invoked LR on any of my photography machines during that period, so it was all on the FB side. I believe that the links to the photos and the photos on the FB servers were always whole. Just the authorization for FB to display them (or allow new uploads via the plugin) was broken.
Facebook is a free service, and I'm pretty sure they have NO liability in preserving or guaranteeing the perpetual existence of the photos on FB. Good practice is to make sure FB photos are just an expendable copy. Yes, it would be very sad for me to lose all the likes and comments.
The same issue exists for my 10,000 photos on Flickr when they go away. But I don't rely on them as a backup or storage platform.
Copy link to clipboard
Copied
I suspect you may be right, but still it seems there is a substantial risk in using LR to upload to FB versus exporting to a folder and uploading it manually. At least then they would only disappear if FB had a problem displaying all photos whatsoever. Also, anecdotally, I have had albums from various apps that create photo albums on FB never disappear despite the app no longer existing. So the notion some authorization issue would make all the albums disappear sounds like a horrible implementation at best.
Copy link to clipboard
Copied
I am reading this in 2018, and I believe that the response given to Achaia3 IN 2017 by Adobe was WHOLLY inadequate, as he pointed out. And now again, this year. WHERE IS THE EXPLANATION AND RESOLVE, ADOBE?
Copy link to clipboard
Copied
This is happening again now to me. It was working a couple of days ago, then suddenly yesterday Facebook was no longer authorizing my Lightroom.
Copy link to clipboard
Copied
I'm having the same issue. I bought a new computer and installed Lightroom, everything was fine, loaded my old catalog, but when I tried to publish some photos with the app it wouldn't, I followed all the recommendations with the earlier link, but when trying to authorize the window doesn't open. I've reinstalled lightroom several times, deleting all the folders as recommended in another post, but I can't seem to find a way to fix it. I hope someone can help, this is very frustrating.
Using Lightroom 6.14, windows 10
Copy link to clipboard
Copied
Different issue that came up recently with Lightroom CC: Lightroom CC: Can't share pictures with Facebook | Photoshop Family Customer Community
It's being worked on.
Copy link to clipboard
Copied
Okay, thanks. Seems like this is one of those things that has to be fixed by Adobe periodically as Facebook makes changes to their system. I'll keep trying each day.
Copy link to clipboard
Copied
Hi Jeff, I'm sure you are getting hit up with all these posts and I had set up my lightroom a long time ago and it was working fine. I have been away from this for a while and when I came back to it recently to find I was not able to publish photo's as I was getting and internal error something with URL but the photo still up loaded to FB. I google'd it and the recomendation was to unauthorize in lightroom then autherize again and this is where the problem began same as others not able to authorize but I can still see the photo's I posted from just before this happened. My question to you you is, is this going to be resolved and if so how long do you think and how will we know. thanks for your help.
Copy link to clipboard
Copied
Hi There,
I too started to see the same behavior around 2 weeks ago when I tried to export to FB using the FB publishing service. All FB publishing services show "Unauthorized" and, when trying to reauthorize, the browser window with the FB login does NOT come up. The browser window showing FB's T&Cs does pop-up. The "Change account" and "Remove Authorization" buttons are greyed-out.
My configuration is Lightroom 6.14 Standalone / Safari / Mac OS X 10.11.6 (El Capitan). I have deleted saved website data; disabled and then re-enabled the plugin. I have deleted LR from the FB's list of Apps.
I'm going to be trying Jeffery Friedl's plugin/publishing service to see it if that works.