Strange alert trying to download images from my card

Report · Apr 03, 2017

Hi,

Why do I get the alert below? I certainly don't want my images in Pictures

The destination folder “/Volumes/APL 1TB/Lightroom Cat & Image Files/USA/New York City/NYC Spring 2017” is not available. Using “Pictures” folder instead.

Thanks,

Raphael

Report · May 09, 2017

Hi raphaels,

Please check is the correct volume connected to the machine or not? because when the location is missing, then it will ask you to choose the different location.

Thanks,

Mohit

Report · May 10, 2017

Thank you Mohit.

Everything was connected correctly when I got this message, but the message was incorrect - I don't know why. Probably software error.

I just shut LR down and started again and everything was OK.

One more question: how come you waited one month to respond to me? Is that normal?

Report · May 10, 2017

Thanks for the update and we really apologise for the delayed response, somehow this thread missed out and when we are rechecking the unanswered threads, we got this one.

Thanks,

Mohit