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Synchronization incomplete in LR Classic 13.2

New Here ,
Mar 12, 2024 Mar 12, 2024

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Hello community, I need your swarm knowledge. I use LR Classic in the current version 13.2 and synchronize my photos via the cloud with my mobile devices.
The synchronization (retriggered several times, cache emptied, ...) always gets "stuck" with 31 photos. Several collections are synchronized, in total more than the 31 photos.
More than 31 photos are also displayed under "Synchronization activity". Ditto in the catalog under "All sync errors".
How can I find the 31 photos that are currently being synchronized?

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Adobe Employee ,
Mar 22, 2024 Mar 22, 2024

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Hey, @jörgf35902276. Welcome to the Lightroom Classic community. Thanks for sharing the details. I'll help you figure this out

 

When you log in to Lightroom Web (https://adobe.ly/3uv2zCA), look for the Sync Issues category near the Deleted section. If there are any Sync issues, once you're sure you have a backup of these images, you can clear them out & delete them from the deleted section.

 

If you find Sync Issues & once you clear them out, let Lightroom Classic run for a while & maybe overnight to let it resolve most of the issues. 

 

Let me know how it goes. Thanks! 

Sameer K

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