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The serial number is already in use by the maximum allowed computers

New Here ,
May 10, 2021 May 10, 2021

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After some weeks of not using LR 6.0 I've got this message yesterday.

There is no way to clear the already activated computers and also no way to reach the Adobe support via email or chat. What to do, to reactivate my computer?

I'm also using CS6 an the same computer which have no problem right now.

Thanks in advance

Torsten

 

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LEGEND ,
May 10, 2021 May 10, 2021

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LATEST

Use Live Chat, tell them you want to de-activate installations of Lightroom 6

 

https://helpx.adobe.com/contact.html#

 

2021-05-10 08_49_03-Contact Customer Care — Mozilla Firefox.png

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