Trouble getting photos to print full length

[RichExperiences]

I have a user template setup with my photos intended to print full width(6 in). My Hp 7520 paper tray only allow for the paper to go in tall-wise(?! :). I’ve tried going into the printer settings in LR and swapping the orientation, but it still prints them full width in the short direction. 

Any ideas?

[Michael J. Hoffman]

Hi RichExperiences,

Can you give us a screen snapshot of your "Page Setup" dialog in the Print Module, and also the printer properties dialog box when you click on "Properties" in the Page Setup dialog box?

Mike

[RichExperiences]

Hi Mike -

Sure thing.  Thanks for taking alook at this!    

[Michael J. Hoffman]

Hi RichExperiences,

In Page Setup, change the "Orientation" to Landscape (you have it set to portrait mode in the screen shot above).

Let us know if that helps.

Mike

[RichExperiences]

Hi  -

Sorry, I had tried that before. Just didn't switch it for the last screen shot. Here is what LR does when I switch it to Landscape. 

It almost feels like I should set up the Template as portrait and rotate the image in LR, and that doesn't seem right to need to do that.

Thanks,

Rich

[RichExperiences]

Ahhh, got it. I had the custom format in the Print Saved format backward. 

Thanks for talking this through with me.

Here are the settings that worked.

[Michael J. Hoffman]

Great, I'm glad you got it sorted!

Mike