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4

Unable to connect to Adobe servers after Nord VPN installation

Guide ,
Mar 12, 2024 Mar 12, 2024

Windows 11 Home, 23H2, Dell XPS15 , Lighroom CC 13.2, Wi-Fi connection.

 

Since installing Nord VPN, LRC is unable to connect to the Adobe servers: subsequently the map module and file syncing are disabled.

Disconnecting the VPN reconnects the servers. I have searched the web, but found no reference to the problem.  This was an issue in Portugal and now the UK.

 

Lightroom CC on my lan-connected PC, also with Nord VPN installed, connects without issue! 

 

Can anybody help please?  Thanks.

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Community Expert ,
Mar 12, 2024 Mar 12, 2024

Please see here if it helps: Re: Lightroom Classic not working with VPN connect... - Adobe Community - 13015959

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
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Guide ,
Mar 12, 2024 Mar 12, 2024

Thanks, but I tried that, with no success.

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Guide ,
Mar 13, 2024 Mar 13, 2024

This morning, my LAN-connected PC is unable to connect to Adobe servers whilst connected to NordVPN!

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Community Expert ,
Mar 13, 2024 Mar 13, 2024

Here you'll find a documentation about Adobe apps and services which has to been allowed.

Network endpoints for Adobe apps & services

 

Here you find some tipps to check you network connection to Adobe's servers.

How to resolve connection errors with Creative Suite applications (adobe.com)

 

In the linked documents below you find several inforamtions about connections via VPN

Gelöst: Adobe Creative Cloud access through NordVpn - Adobe Community - 9935827

I can’t reach some websites when connected to NordVPN – Live Chat, VPN Setup, Troubleshooting | Nord...

Why can't I connect to Creative Cloud over a VPN? - Adobe Community - 10036601

 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
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Guide ,
Mar 15, 2024 Mar 15, 2024
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Thanks for your suggestions, but nothing yet seems to be the solution.  I was hoping that I wouldn't need to dive under the bonnet and fiddle with DNS settings etc.  Even Nord isn't coming up with a solution.  

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