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Unable to locate renamed files

New Here ,
Jul 14, 2022 Jul 14, 2022

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Another mess from Lightroom, adviced to rename photos in Library/Library/rename photos/f2  so followed advised route, Lightroom deleted them hid them or lost them. After much searching they have vanished from lightroom Library/Develop  all of Lightroom classic. No help from anyone at Adobe, This is the worst service anywhere.

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New Here ,
Jul 22, 2022 Jul 22, 2022

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Laatest update ..it is now over a week and nothing is solved yet. I was due a phone call on Monday 18th but they rang 90 minutes later than they had stated in the appointment e-mail. Anyway recieved a call last night only for the technitian to hit the same wall as I did. He followed the same path as I did and the programme would not let him rename any files or offer a pop-up to rename files. So he delved into files and opened up notepad information log files and drew a blank. That is where we are now.I am now awaiting another call back appointment and that is all I can tell you.

Andrew.

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New Here ,
Jul 22, 2022 Jul 22, 2022

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Just seen a posting on another site... My version of LRC is 11.4.1

what should I be running ?

Cheers 

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