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Update from Lightroom 6.0 to the latest version??

Explorer ,
Nov 08, 2017 Nov 08, 2017

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Hi, how do I update Lightroom 6.0 to a version where I can se files from Cannon 5d Mark IV? I bought Lightroom 6.0 yesterday and now I´m struggling with updates. I really dont know how to do. Please help!

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Explorer , Nov 13, 2017 Nov 13, 2017

Hello everybody! I have found the problem. I didnt had "Adobe Application Manager" on my computer and after downloading it everything works. I now have Lightroom 6.13!! Finally!! 🙂

Thanks for all support!!

/Gisela

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Explorer ,
Nov 13, 2017 Nov 13, 2017

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I know and I have tried it several times BUT IT DOESN`T WORK! Something is wrong and I, my husband and a friend have spent around 10 hours to figure out what the problem is.

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Community Expert ,
Nov 13, 2017 Nov 13, 2017

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I suggest to completely remove LR and then run the CC cleaner tool.

After that, reboot, install 6.0, reboot, and install the 6.13 update.

You may also want to update your Windows before.

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---

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New Here ,
Nov 10, 2017 Nov 10, 2017

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HI,

When I try to upgrade I get this (stand-alone version)

Lightroom 6.13

Update is not applicable. Error Code: U44M1P28

Any pointers?

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Community Expert ,
Nov 10, 2017 Nov 10, 2017

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Try to deinstall Lightroom and do a fresh installation. You should download the installations files from here:

Download Photoshop Lightroom

Axel

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.7 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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New Here ,
Nov 10, 2017 Nov 10, 2017

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Thank you for your suggestions. I did a fresh installation, and it worked out for me! I should have done that at the beginning of the proces, should have saved me a lot of time , but anyway, I have a working 6.13 right now, thanks again!

Yvonne

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Explorer ,
Nov 10, 2017 Nov 10, 2017

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Great to hear, Yvonne. I will try it tomorrow.

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Explorer ,
Nov 13, 2017 Nov 13, 2017

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Hello everybody! I have found the problem. I didnt had "Adobe Application Manager" on my computer and after downloading it everything works. I now have Lightroom 6.13!! Finally!! 🙂

Thanks for all support!!

/Gisela

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