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Whenever I try to upgrade to LR 5.7 i get an error message "The connection was reset". How or where can I get the upgrade. I het the 5.7 version, but I had a computer crash and am having to rebuild by drive.
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Are you referring to Lightroom-Desktop (Cloud based) or Lightroom (old standalone)? (This is the Cloud based Lightroom Forum)
For the old legacy 'Lightroom' You cannot "upgrade" v5.7 . Adobe no longer have the download, neither do they offer support for old apps.
You can install v5.7.1 if you have the installer { .exe } file.
The file download may still be available at-
https://prodesigntools.com/trials/pub/adobe/legacy/lightroom/win/5.x/Lightroom_5_LS11_win_5_7_1.exe
To install, You will need your purchased Serial Registration Number for v5, AND the Serial Registration Number for any previous version you owned.
Lightroom-Classic v13.4 is the current (latest) upgrade for legacy (standalone) versions (Lr1 > Lr6 ) only available by a subscription to the Photography Plan (20GB).
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The prodesigntools.com links no longer work. However, you can download 5.7.1 from here: