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When activating masks in LR, the default is to auto-search for people

Participant ,
Jun 20, 2024 Jun 20, 2024

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Adobe Classic \ updated | Win10
The auto masking search for people sometimes takes a minute, but sometimes it crashes the computer too.
The support told me I can't configure it to stop guessing my wish and the auto search is the only default. 
Why are Adobe's engineers (again) forcing me to waste valuable time to watch the antics of their artificial intelligence that doesn't impress me at all?
Why the system resource management is so bad that when LR crashes, my Win freezes and nothing works including the task manager - and I have to hard reboot my PC?

6 times in one day I've sent Adobe error report- for what?
Why do the engineers assume their customers will continue paying for products that delay the creative process from a corporation that doesn't care about the clients?
Listen to what Mike Gastin says in his latest YouTube vid before the landslide. 
I won't stay in this ecosystem for long too. 

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LEGEND ,
Jun 20, 2024 Jun 20, 2024

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The auto masking search for people sometimes takes a minute, but sometimes it crashes the computer too.

I assume you mean when you select the AI People mask, not when LrC just runs. Correct?

Listen to what Mike Gastin says in his latest YouTube vid before the landslide. 

 

And I assume you are referring to this video:

6 times in one day I've sent Adobe error report- for what?

Can you share one in a reply (as an attachment please, they get very very  long)

 

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Participant ,
Jun 21, 2024 Jun 21, 2024

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I don't know how to share the error report and I can't see why it's important. I just wrote them about the crashing. 

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LEGEND ,
Jun 21, 2024 Jun 21, 2024

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You may/should have hand a report dialog similar to the following appear. I assumed from your comments you had received such, filled it out, and sent on to Adobe.

 

GoldingD_0-1718986516985.jpeg

 

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LEGEND ,
Jun 20, 2024 Jun 20, 2024

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[This post contains formatting and embedded images that don't appear in email. View the post in your Web browser.]

 

Keep the People section of the Masking panel collapsed, and it won't auto-detect people masks until you explicitly expand it:

 

johnrellis_0-1718939985029.png

 

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Participant ,
Jun 21, 2024 Jun 21, 2024

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thanks, that's working for me!

that 10-pixel triangle arrow caused me to waste 2 hours ...
It's impossible not to be impressed by the ingenious interface design of Adobe engineers. Such a small button in such a marginal place will have such an impact on your work process.
Makes as much sense as designing a hammer with a detachable handle without an obvious locking mechanism.

 

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LEGEND ,
Jun 20, 2024 Jun 20, 2024

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If you system is crashing when People masking is open, that's usually because you have an out-of-date graphics driver or a graphics processor that doesn't meet the minimum requirements. Update your graphics driver by going directly to the manufacturer's web site:
https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html#solution-4


If that doesn't help, please copy/paste here the entire contents of the LR menu command Help > System Info -- that will let us see exactly which versions of hardware and software LR thinks you're running.

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Participant ,
Jun 21, 2024 Jun 21, 2024

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1. Previous versions didn't crash.
2. it's not crashing every time.
3. Most of the crashes occur when I export from LR an image to Photoshop and then close Photoshop while the file is transferred back to LR. 
All this does not answer the question - why do the engineers assume that I want to create a mask with humans and impose on me an inhibiting process that I did not choose?

Lightroom Classic version: 13.3 [ 202405092057-40441e28 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Home Premium Edition
Version: 10.0.19045
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 1.1GHz
SqLite Version: 3.36.0
CPU Utilisation: 0.0%
Power Source: Plugged In, 99% 
Built-in memory: 7987.2 MB
Dedicated GPU memory used by Lightroom: 331.8MB / 128.0MB (259%)
Real memory available to Lightroom: 7987.2 MB
Real memory used by Lightroom: 1244.4 MB (15.5%)
Virtual memory used by Lightroom: 3717.2 MB
GDI objects count: 688
USER objects count: 2175
Process handles count: 1813
Memory cache size: 199.7MB
Internal Camera Raw version: 16.3 [ 1863 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 1224MB / 3993MB (30%)
Camera Raw real memory: 1472MB / 7987MB (18%)
 
Cache1: 
Preview1- RAM:22.0MB, VRAM:0.0MB, DSC06703.ARW
Final2- RAM:190.0MB, VRAM:0.0MB, DSC06700.ARW
Final3- RAM:190.0MB, VRAM:0.0MB, DSC06702.ARW
Preview4- RAM:22.0MB, VRAM:0.0MB, DSC06697.ARW
Preview5- RAM:22.0MB, VRAM:0.0MB, DSC06696.ARW
Final6- RAM:190.0MB, VRAM:0.0MB, DSC06701.ARW
Preview7- RAM:22.0MB, VRAM:0.0MB, DSC06699.ARW
NT- RAM:658.0MB, VRAM:0.0MB, Combined:658.0MB
 
Cache2: 
m:199.7MB, n:657.7MB
 
U-main: 75.0MB
 
System DPI setting: 120 DPI
Desktop composition enabled: Yes
Standard Preview Size: 1920 pixels
Displays: 1) 1920x1080
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No
 
Graphics Processor Info: 
DirectX: Intel(R) UHD Graphics (27.20.100.9664)
Init State: GPU for Display supported by default with image processing and export supported in the custom mode
User Preference: Auto
 
Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: C:\Users\user\Pictures\Lightroom\Lightroom Catalog-v13-3.lrcat
Settings Folder: C:\Users\user\AppData\Roaming\Adobe\Lightroom
 
Installed Plugins: 
1) AdobeStock
2) Flickr
3) Nikon Tether Plugin
 
Config.lua flags: 
 
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Device : 8a56
Subsystem : 3fdc17aa
Revision : 7
Video Memory : 128
Adapter #2: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default - Speakers (Realtek(R) Audio)#{comment}DVAAU-4201250: Open the audio hardware preferences page.
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: LR5x120
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 16
GL_ACCUM_BLUE_BITS: 16
GL_ACCUM_GREEN_BITS: 16
GL_ACCUM_RED_BITS: 16
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GL_GREEN_BITS: 8
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GL_MAX_TEXTURE_UNITS: 8
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: Intel(R) UHD Graphics
GL_SHADING_LANGUAGE_VERSION: 4.60 - Build 27.20.100.9664
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LEGEND ,
Jun 21, 2024 Jun 21, 2024

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"All this does not answer the question - why do the engineers assume that I want to create a mask with humans and impose on me an inhibiting process that I did not choose?"

 

LR gives you the choice: Collapse the People section and it won't automatically detect people in the photo. Expand the People section and it will automatically detect people.

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LEGEND ,
Jun 21, 2024 Jun 21, 2024

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"DirectX: Intel(R) UHD Graphics (27.20.100.9664)"

 

That graphics driver is 2.5 years old.  Most problems with LR's AI commands are caused by older, buggy graphics drivers. Try updating your graphics driver by going directly to the manufacturer's web site:
https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html#solution-4

 

Adobe is constantly improving the code that uses the graphics processor, so it's likely that a recent change in that code is now tripping over a buggy driver.

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LEGEND ,
Jun 21, 2024 Jun 21, 2024

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All this does not answer the question - why do the engineers assume that I want to create a mask with humans and impose on me an inhibiting process that I did not choose?

 

I see I failed to inquire correctly about one issue. Is LrC starting a AI or auto search for people for masking without your clicking; on the AI People mask tool? In my copy, that does not happen.

 

followup/ I see you responded about the on/off masking option. So, never mind.

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