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Hi all,
Why do my .JPG files "appear to be unsupported or damaged" in LR 4?
I've never had this isssue before, just (attempting) to import files from my snycomatic folder (taken with my iphone). I've been doing it exactly the same as usual, but this time when I attempt it I get "the files appear to be unsupported or damaged."
All are jpeg files, all open in finder just fine, and it did allow 8 of the 30 some odd pictures to be imported? preview image(s) were unavailable in the thumbnails, though the ones that worked were visable.
I did double check and the folder permissions are all fine and I seem to be able to import other files from other folders with no issues.
Running Lightroom 4.4 & OSX10.7.5 on a Mbpro if that helps at all.
Any ideas/help would be greatly appreciated.
ironjed wrote:
I tried fixing metadata with exiftool - didn't work (which generally means problem not in metadata segment, although that's probably not 100%(?)).
I was able to fix it right up using PixRecovery - you can try it here:
https://online.officerecovery.com/pixrecovery/
It's a relatively expensive one: $10/pic to fix online (without the obnoxious "watermark" I mean) or $50 to purchase license for unlimited use.
You might be able to find
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The issue described here is for JPEG images shot on an iPhone using the SnappyCam app. Is that what you used?
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To upload one, here, upload it to dropbox.com or similar site and post the public download link, here, in a message.