Windows to Mac Transfer Issue

[roszczipka]

I am having a problem transferring catalogs to someone else. I am using a PC and they are using a Mac. In the past I have used a Mac and everything worked smoothly. Our workflow is this. I shoot and keyword the images and put them in a Collection. I export a Catalog from the Collection onto a network drive, I don't know how the NAS is partitioned. He takes the catalog off the drive and onto his local machine because Lightroom doesn't like to import straight from the network. He imports the Catalog and he gets the images with the keywords attached. Basically this is just a way for me to send him images that are keyboarded in Lightroom, it is also how our supervisor wants us to do it. It has worked for several years without issue. Recently I have been told to use a Windows machine instead of a Mac to send the catalog to him. I do everything the same as I have described above but he can't import the Catalog anymore. When he tries he gets the following error message.

We are both using Lightroom version 8.3.1. I am told the Mac is using the current operating system but I haven't verified it myself. The PC OS is up to date, Windows 10 Enterprise version 1903. Any ideas?

[dj_paige]

This seems like somehow, in the transfer to the network drive and then to someone else's computer, the catalog file has become corrupted. So you might want to transfer using a different method as a test. Alternatively (yes this has worked in the past), there may be a disk drive error somewhere and placing the catalog in a different folder than normal and then opening it from this different folder may work.

[Tony_See]

From what you have posted so far this looks like a system error somewhere.

Can you transfer using another method (USB or ... ?) for testing purposes?

Other than that I would suggest you pursue a path to test whether your catalog has become corrupted . . . as suggested above.

Can you work with a recent backup, and how frequently is the Lightroom Preference set to make a backup?

[Lumigraphics]

Don't export directly to the NAS. Export to your desktop, copy manually, and have him copy it manually to his computer.