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Just a brand new Canon 5d mk IV yesterday. I went to do the microadjust on my lenses with Lightroom in tethered mode. I get a PC icon on my 5d display and a "no camera detected" message on my laptop.
So I updated the 5d firmware to the latest version, aas well as Lightroom. Nothing changed.
I did the microadjust for all my lenses just 2 days ago with my 6d, with no issues with Lightroom using the tether function.
I rarely use the tethered function, but I would like to have it available to use just in case.
What is the version NUMBER of your Lightroom? Do not use words like "latest" or "up-to-date"
LR is 10.0 release
5d firmware 13.0
It's working now.
I updated LR & Windows in last couple of days. So maybe that was it.