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Can't import JPEG images into Lightroom 6

New Here ,
Sep 02, 2016

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Lightroom does not "see" any JPEG file so I cannot import one.  How do I fix it?

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Import and export, Problem or error

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Can't import JPEG images into Lightroom 6

New Here ,
Sep 02, 2016

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Lightroom does not "see" any JPEG file so I cannot import one.  How do I fix it?

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Import and export, Problem or error

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Adobe Employee ,
Sep 02, 2016

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Which camera are you using?

Have you updated to the latest Lightroom version of Lightroom 6.6.1

Also what is the exact error message? Post a screenshot if possible.

Regards,

Akash

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LEGEND ,
Sep 02, 2016

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Did your camera shoot RAW+JPG? If so, there is an option in LR that you can turn on or off that prevents Lightroom from seeing the JPG. Go to Edit>Preferences, turn on the option "Treat JPEG files next to raw files as separate photos"

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New Here ,
Sep 15, 2016

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No.  I just have a JPEG that I want to alter in Lightroom and it won't recognize it to import it.

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LEGEND ,
Sep 15, 2016

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So please explain in lots of detail what you mean by

Lightroom does not "see" any JPEG file

Also, please show us a screen capture.

Please state your exact version NUMBER of Lightroom. Do not state that it is "up to date" or "most recent".

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Adobe Community Professional ,
Sep 15, 2016

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There must be something else happening. Lightroom should import JPEG's from any camera. There isn't any special support needed for any camera as far as JPEG images is concerned.

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New Here ,
Sep 15, 2016

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On the import page I go to the folder where the picture is and it is not "visible" (not there for me to choose), to import it.  If I right click on the file name, it does not list Lightroom as a program that will open it.

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LEGEND ,
Sep 15, 2016

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Can you show us a screen capture?

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New Here ,
Feb 20, 2018

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thanks dj. that solved the problem for me!

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Adobe Community Professional ,
Feb 20, 2018

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I'm curious to know WHAT solved the problem?

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Adobe Community Professional ,
Feb 20, 2018

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JimHess  wrote

I'm curious to know WHAT solved the problem?

More than likely checking the option to treat JPGs as separate file.

Otherwise LR does actually import them but hides them from view and lists the JPG as a Sidecar file.

So trying to import them by them selves shows as either No files to import or Already Imported.

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New Here ,
Feb 20, 2018

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Yes, I was unable to see the JPS's as I do shoot in both RAW and JPG. By clicking on that box in Preferences it solved the problem. thanks again for the suggestion!

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Adobe Community Professional ,
Feb 20, 2018

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Okay, I didn't see DJ's hint earlier in the thread. I knew that.

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Community Beginner ,
Apr 01, 2020

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I have the same problem and dj_paige suggestion did not work for me. Most likely because that option is only for cases where you have the raw and jpg together side-by-side. In my case I only have two independent jpg images. When I try to import, the windows browser opens for me to choose the files to import but I don't see the two jpg images and when I choose the folder where the files are, lightroom shows "No Photos Found". I even tried restarting Lightroom after enabling the check box in the settings suggested by dj_paige but nothing. If I go to the same location using Finder, I can see the images, but not from lightroom. These pictures were Airdropped into my dowloads subdirectory. I am using Lightroom Classic 9.2.

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Community Beginner ,
Apr 02, 2020

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I created a copy of each picture and moved the copies to a near by subdirectory and now Lighroom can see them fine, but still it cannot see the copy I left in the "Downloads" directory. Some how it is blind to the "Dowloads" folder. Weird.

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Adobe Community Professional ,
Apr 03, 2020

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If you are using a Mac with Catalina go to system preferences Security and Privacy and ensure you have that folder selected. See the screen capture.

Screenshot 2020-04-03 at 5.49.18 AM.png

Regards, Denis: System iMac mid-2015, 5K 27” monitor, macOS10.15.6: LrC 9.4, Lr 3.4.1, Ps 21.2.2, Camera OM-D E-M1.

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