Can't open LR with Big Sur

New Here ,
Jan 06, 2021

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Just upgraded to Mac OS Big Sur. When I open LR I get the following message:

"Lightroom encountered an error when reading from its preview cache and needs to quit. Lightroom will attemt to fix this problem next time it opens"

Then it quits. Each time I open Lightroom, I get this error massage and then it quits.

HELP!

Brian

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Can't open LR with Big Sur

New Here ,
Jan 06, 2021

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Just upgraded to Mac OS Big Sur. When I open LR I get the following message:

"Lightroom encountered an error when reading from its preview cache and needs to quit. Lightroom will attemt to fix this problem next time it opens"

Then it quits. Each time I open Lightroom, I get this error massage and then it quits.

HELP!

Brian

TOPICS
Problem or error

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62

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Jan 06, 2021 0
Adobe Community Professional ,
Jan 06, 2021

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Here is a comprehensive answer from the Lightroom Queen, in this link-

PREVIEWS CORRUPT

 

In future: Please include the following in your questions:
Adobe product and Version number
Operating system and Version number
The full text of any Error Message(s)
What you were doing when the problem occurred
Screenshots of the problem

 

 

Regards. My System: Lr-Classic 10.1, Photoshop 22.1, Lightroom 4.1, Windows-10 Nikon DSLR.

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Jan 06, 2021 0
LEGEND ,
Jan 07, 2021

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Please state the version NUMBER of your Lightroom. Do not use words like "latest" or "up-to-date", we need the version NUMBER.

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Jan 07, 2021 0
New Here ,
Jan 07, 2021

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Here are the answers to your questions.

Adobe Product and version: Lightroom classic Version 10.1 (although I cannot confirm this because I cannot open Lightroom and view the version, I know it is the latest version from early December.

Operation system and version number: macOS Big Sur Version 11.1

The full text of any error message: “Lightroom encountered an error when reading from its preview cache and needs to quit. Lightroom will attempt to fix this problem next time it launches.” I have launched Lightroom a number of times and the problem still persists, which means that Lightroom has not been able to fit it.

What you were doing when the problem occurred: Launching Lightroom

Screenshots of the problem:



Brian Pelchat
Whitehorse, Yukon

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Jan 07, 2021 0
WobertC LATEST
Adobe Community Professional ,
Jan 08, 2021

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And, did you read the link I gave in my first reply?

Launching Lightroom-Classic any number of times will NOT correct the Preview Cache Problem!

Here is the 'fix' in a link again -

Lightroom encountered an error when reading its preview cache and needs to quit.

 

 

Regards. My System: Lr-Classic 10.1, Photoshop 22.1, Lightroom 4.1, Windows-10 Nikon DSLR.

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Jan 08, 2021 1