Import Button Missing!

New Here ,
Nov 11, 2020

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I checked the box to use smart previews while editing but then the import button disappeared! I've unchecked the box and quit and restarted but I can't get the button back. It just gives the option to export. And now, every time that I quit LrC I get an error message that LR quit unexpectedly and asks to send a report. 

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Import and export, Problem or error

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LEGEND ,
Nov 12, 2020

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"I checked the box to use smart previews while editing but then the import button disappeared!"

 

Do you mean the Import button in the Library Module at the bottom left? I do not have this problem when I check the box to use Smart Previews. Can you use the menu command File->Import Photos and Videos?

 

Before we can provide additional help, please provide the following basic information:

 

Adobe Forum.png

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trei58 AUTHOR
New Here ,
Nov 12, 2020

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My LR version is 10.0 and I'm running it on Mac OS Catalina 10.15.7. The import button is missing in all collections including an empty collection. I also tried to open raw files outside of Lr using "open in application" and it wouldn't open those either. It just opened to an existing collection.Screen Shot 2020-11-12 at 10.20.45 AM.png

 

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Adobe Community Professional ,
Nov 12, 2020

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You might consider resetting your preferences. Doing so can help resolve a lot of strange issues.

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html 

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trei58 AUTHOR
New Here ,
Nov 12, 2020

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Thanks Jim, I'm resetting now. 

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trei58 AUTHOR
New Here ,
Nov 12, 2020

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Resetting preferences didn't work. I'm going to restart my computer just in case.

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LEGEND ,
Nov 12, 2020

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Did you try the menu item I suggested?

 

Anyway, I think @JimHess 's suggestion will solve the problem.

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trei58 AUTHOR
New Here ,
Nov 12, 2020

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I don't have the option in the menu to import images. I'm resetting my preferences now. I couldn't find a button so Jim's link was very helpful. 

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dj_paige LATEST
LEGEND ,
Nov 12, 2020

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I have the menu command to import images

 

2020-11-12 12_35_35-Greenshot.png

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