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Lightroom CC Classic Slideshow Export Video Broken

Explorer ,
Dec 22, 2017

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I'm running Lightroom CC Classic release 7.1 (with Camera Raw 10.1) which is current as of Dec.22, 2017.  I'm trying to export a slideshow as a video, and it's either VERY slow, or completely stuck... I can not tell which, but the progress bar (at the top left corner of the Lighroom screen) never moves.  I see that people have reported similar problems in years past, but solved them in one way or another.  I find nothing about this release of Lightroom however, so I decided to start a new thread. 

My computer is a MacBookPro running OS X 10.13.2 (High Sierra which is also current as of Dec.22, 2017) , and I have the ffmpeg program installed in /usr/local/bin/ (which is the default for that program, and I thought I'd mention it because I saw a post somewhere that claimed some sort of conflict between that program and Lightroom but I can't find that post today).

Thanks in advance for any insight into this problem.  Adobe must have tested this, so it must be something about my Mac which is very vanilla.

- Jim

I've just discovered that LR will not export a video if it has portrait orientated images in it.....

Try removing any portrait images, leaving just the landscape ones. If that works, take the portrait images and open in Photoshop and extend the canvas horizontally so that your image becomes a landscape one. Insert back into the slideshow and everything should work. (Well, it did for me!)

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Lightroom CC Classic Slideshow Export Video Broken

Explorer ,
Dec 22, 2017

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I'm running Lightroom CC Classic release 7.1 (with Camera Raw 10.1) which is current as of Dec.22, 2017.  I'm trying to export a slideshow as a video, and it's either VERY slow, or completely stuck... I can not tell which, but the progress bar (at the top left corner of the Lighroom screen) never moves.  I see that people have reported similar problems in years past, but solved them in one way or another.  I find nothing about this release of Lightroom however, so I decided to start a new thread. 

My computer is a MacBookPro running OS X 10.13.2 (High Sierra which is also current as of Dec.22, 2017) , and I have the ffmpeg program installed in /usr/local/bin/ (which is the default for that program, and I thought I'd mention it because I saw a post somewhere that claimed some sort of conflict between that program and Lightroom but I can't find that post today).

Thanks in advance for any insight into this problem.  Adobe must have tested this, so it must be something about my Mac which is very vanilla.

- Jim

I've just discovered that LR will not export a video if it has portrait orientated images in it.....

Try removing any portrait images, leaving just the landscape ones. If that works, take the portrait images and open in Photoshop and extend the canvas horizontally so that your image becomes a landscape one. Insert back into the slideshow and everything should work. (Well, it did for me!)

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Advocate ,
Dec 22, 2017

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How large is the 'stuck' file size and what video format is it?

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Explorer ,
Dec 22, 2017

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The slide show is a toy example: 7 iPhone images, no music, intro and end slides.  Default video format: 1080. - Jim

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New Here ,
Jan 04, 2018

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I've just discovered that LR will not export a video if it has portrait orientated images in it.....

Try removing any portrait images, leaving just the landscape ones. If that works, take the portrait images and open in Photoshop and extend the canvas horizontally so that your image becomes a landscape one. Insert back into the slideshow and everything should work. (Well, it did for me!)

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Explorer ,
Jan 04, 2018

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Brilliant Simon!  My failing example had ONLY portrait images, and after I did that I successfully exported a much larger slideshow video (not a toy example), with imaging having a wide variety of aspect ratios.  I think you nailed it.  I wish I could tag this thread with #BIUG or something that would alert Adobe to a problem that they should fix in the nest release. Thanks for posting the answer Simon. - Jim

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New Here ,
Jan 21, 2018

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this problem goes back years.... why can't they fix it?

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New Here ,
Jan 21, 2020

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This is so frustrating,  Why can't Adobe fix this.  I just want to export my slideshow,  I can not crop the portrait images.  It will cut off half the face.  Does Sklyem have slide shows?  perhaps I will switch to them.

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Participant ,
Mar 25, 2020

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Simon and Jim, taking the first image in my filmstrip, which originally was in portrait view, and adding canvas in Photoshop so that it became a landscape image, worked for me. Thank you, thank you, very much!
Ivor

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Community Beginner ,
Mar 20, 2020

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Holy cow...Simon, you're so right and the situation is so wrong! This issue goes back years.

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Explorer ,
Oct 30, 2018

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I am sitting here trying to put 57 pictures into a slideshow and nothing is happening.  I have an hp workstation, dual Xion processors and 48gigs of memory. I have booted the system several times and Lightroom 8.0 several more.  none of the pictures are in portrait mode.

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New Here ,
Nov 18, 2019

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I had this issue with LR Classic as well.  Searched and saw the info about not being able to use portrait images in a Slideshow.  I've been doing that for years without any issue.  On my latest slideshow, when I chose export to a video slideshow it hung.  After playing with several options, the issue was the FIRST image was portait image.  If the first image was a landscape aspect ratio it worked, it it was a portrait aspect ratio it hangs.  Took the portrait image to PS, added canvas to make it a landscape orientation and all worked just fine with many other portrait images in the slideshow.  

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Advocate ,
Feb 28, 2020

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I was having a similar issue with LR freezing when exporting a slideshow at 1080p.  I posted the following in another thread, but perhaps it will help others who find this thread:

 

I have found two ways to WORKAROUND the problem of LR freezing when exporting a slideshow to video at 1080p.  Both of these methods work on my Windows 10 system, but there is no guarantee they will work on other systems.  Note that my slideshow has both landscape and portrait images.

 

Method 1)  Assuming all of the images for the slideshow are in a collection, export the entire collection at full-size in either JPG or TIFF format, sRGB.  When doing the export, rename the output files using Sequence-Filename.  Next, import these new files back into LR, create a collection of these files and make the slideshow using these files.  Exporting as video at 1080p should work fine.  (The order of the images will match the original slideshow because of using Sequence-Filename when creating the new images.)

 

Method 2) Assuming all of the images for the slideshow are in a collection, export the collection as a new catalog.  Select the collection, then File > Export As Catalog, checking Export Negative files and Include Available Previews.  Open this new catalog and create the slideshow.  Exporting as video at 1080p should work fine.

 

On my system, LR crashed intermittently when adding an .MP4 music file to the slideshow.  In Preferences > Performance, turning off Use Graphics Processor allowed me to add the music without the crash.  After the music was added, I could re-enable Use Graphics Processor, but I'm not sure it made anything go faster.  (That's just my system which is a few years old.)

 

John

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Community Beginner ,
Apr 12, 2020

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Method 1 worked for me including some videos clips with the jpegs. Thanks a lot!

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Advocate ,
Apr 12, 2020

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Hi Ralf,

 

I'm so glad to hear that Method 1 worked for you!  Very cool.

 

Stay safe...

 

John

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New Here ,
Jun 23, 2020

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Method 1) worked like a champ. Been struggling with this issue for a long time. Thx!

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Community Beginner ,
Apr 24, 2020

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Date 2020-04-25.

 

This problem of portrait images hanging slideshow export still remains.  System Mac Mojave 10.14.6 Lightroom Classic 9.2.1

 

A very silly bug and an annoying workaround when you don't have Photoshop.

 

My workaround - In LR I created a virtual copy. Then I cropped to Square. That worked.

 

This is the file that caused the hang. The only portrait in my slide set.

Metadata

MetadataMetadata

IMG_1944.jpg

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Adobe Employee ,
Jul 06, 2020

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Hi,

Sorry to hear that this problem still exists for you.
We would like to collect some Diagnostic files from your end.

  1. Quit Lightroom.
  2. Create a file name it config.lua. Paste the following content : 

 

loggers["MediaCore"] = {
  logLevel = 'trace',
  action = 'logfile',
}

loggers["VideoSequencing"] = {
  logLevel = 'trace',
  action = 'logfile',
}

loggers["MediaCoreController"] = {
  logLevel = 'trace',
  action = 'logfile',
}

loggers["SlideshowPlayer"] = {
  logLevel = 'trace',
  action = 'logfile',
}

loggers["SlideshowPlaylist"] = {
  logLevel = 'trace',
  action = 'logfile',
}
​

 

  • Paste the config.lua file in the following location : HOMEDIR/Library/Application Support/Adobe/Lightroom
  • Launch Lightroom and try to create and play slideshow.
  • Quit Lightroom.
  • Zip and Share the folder with us which should have been created in the following location :HOMEDIR/Documents/LrClassicLogs

Thanks !

Regards, Sumeet

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