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Lightroom Classic quits when editing images from a Ricoh Theta SC2 camera

New Here ,
Jun 25, 2020

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Since upgrading to version 9.3 I have problems editing 360 degree images from a Ricoh Theta SC2 camera.  This is using standard tools in the Develop Module, after a couple of adjustments the programme quits without warning or any error messages.  Anyone else experiencing this strange behaviour?

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Lightroom Classic quits when editing images from a Ricoh Theta SC2 camera

New Here ,
Jun 25, 2020

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Since upgrading to version 9.3 I have problems editing 360 degree images from a Ricoh Theta SC2 camera.  This is using standard tools in the Develop Module, after a couple of adjustments the programme quits without warning or any error messages.  Anyone else experiencing this strange behaviour?

TOPICS
Bug, Crash or freeze, Problem or error

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Jun 25, 2020 0
Most Valuable Participant ,
Jun 26, 2020

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I suggest you post a bug report in the official Adobe feedback forum, where Adobe wants all bug reports and feature suggestions: 
https://feedback.photoshop.com/photoshop_family/categories/photoshop_family_photoshop_lightroom

Be sure to include the first ten lines of the menu command Help > System Info.  Provide all the details, rather than linking back to this thread -- experience shows that Adobe developers tend not to follow the links. I recommend you upload a sample image to Dropbox or similar and include the sharing link, and also provide a detailed description of the steps you took before it crashes. Even better would be a screen recording.

 

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Jun 26, 2020 0
New Here ,
Jun 27, 2020

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Thanks for the response John. Unfortunately I can't seem to post anything on this forum despite registering to the site. I have registered and can see my Photoshop Family profile. I can sign in to the site, but when I try and post it still has the 'Sign In to Post' button. I click on it, go through the signin process and come back to the same point. I have absolutely no idea what is going on on this site...  

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Jun 27, 2020 0
Adobe Community Professional ,
Jun 27, 2020

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Just an out of the box thought, have you tried using your Adobe ID and password to sign in to the forum?

Regards, Denis: System iMac mid-2015, 5K 27” monitor, macOS10.15.7: LrC 10, Lr 4, Ps 22.0,; Camera OM-D E-M1.

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Jun 27, 2020 0
New Here ,
Jun 27, 2020

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Thanks, it's sorted now. Problem is with Safari - it just won't register or sign-in correctly. I switched to Firefox and was able to sign-in and enter my post. 

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Jun 27, 2020 0
Most Valuable Participant ,
Jun 27, 2020

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"Problem is with Safari - it just won't register or sign-in correctly."

 

Right, I just looked into that. Seems there's been a longstanding bug using Safari with its default settings to log into the feedback forum:

https://feedback.photoshop.com/photoshop_family/topics/this-forum-does-not-work-in-safari?topic-repl...

 

Pretty bad on Adobe's part.

 

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Jun 27, 2020 0