Lightroom freezes when trying to synchronize

New Here ,
Feb 24, 2017 Feb 24, 2017

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Hi, this problem started today. Whenever I try to synchronize images, lightroom freezes completely. I cannot close the program anymore, but have to re-start the computer. After doing so, I can open lightroom again, but as soon as I try to synchronize images, it freezes up completely. Any ideas ? Thanks, Susanne

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Adobe Community Professional ,
Feb 24, 2017 Feb 24, 2017

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To give us some clues-

Synchronize Folders? or Mobile Sync?

Lightroom version number?

OS version number?

For folder sync-

What specific folder in the Lr folders panel are you trying to synchronize? (a screen-clip)

What files and file-types are in this folder as seen by the OS file browser (Explorer/Finder.  a screen-clip)

Does it have many sub-folders?

What reason do you have to use 'Synchronize folder' ?

Regards. My System: Lr-Classic 10.3, Photoshop 22.4.2, Lightroom 4.3, Windows-10 Nikon DSLR.

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New Here ,
Apr 06, 2017 Apr 06, 2017

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I am having the same issue. Here are my stats:

Synchronize Folders? or Mobile Sync? FOLDERS

Lightroom version number? CC 2015.9

OS version number? Windows 10 Pro / v.1607

For folder sync-

What specific folder in the Lr folders panel are you trying to synchronize? (a screen-clip) -  APRIL 2017

Lr Folder Screenshot.jpg

What files and file-types are in this folder as seen by the OS file browser (Explorer/Finder.  a screen-clip) IT'S ALL RAW FILES.

Explorer SS.jpg

Does it have many sub-folders? NO. NONE.

What reason do you have to use 'Synchronize folder' ? I HAVE ALWAYS USED SYNCHRONIZE TO IMPORT PHOTOS FROM FOLDERS THAT ARE ALREADY IN THE Lr FOLDERS PANEL AND WHERE i HAVE ADDED NEW IMAGES.

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New Here ,
Apr 06, 2017 Apr 06, 2017

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And to add to this discussion IMPORT from that same folder works fine. It's JUST synch. Which is a pain because that's much faster that going through the import process.

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Adobe Community Professional ,
Apr 06, 2017 Apr 06, 2017

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Agreed- it is much faster.  (when it works!)  And is Lr "Freezing" for you?

The April17 folder already has 824 photos in the catalog, how many more in the HD folder?  another 573 it appears.

Do you have the option 'on'  to [Show Import Dialog before Importing] ? This may give clues to an answer.

Regards. My System: Lr-Classic 10.3, Photoshop 22.4.2, Lightroom 4.3, Windows-10 Nikon DSLR.

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New Here ,
Jul 13, 2021 Jul 13, 2021

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I am having the same issue.   It worked fine this morning.   Just trying to sync develop setting on a group of photos.

 

Only way to close Lightroom is to end task!   

 

Very fustrating, hope to find the answer soon

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Adobe Community Professional ,
Jul 13, 2021 Jul 13, 2021

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This thread is about Synchronizing FOLDERS and their contents- NOT syncing Develop adjustments image to image.

You would be better to start a new post and-

Please include the following in your question:
Adobe product and Version number. A Screenshot of the info panel from MENU: Help/System Info...
Operating system and Version number
The full text of any Error Message(s)
Exacy steps you were doing when the problem occurred.
Screenshots of the problem.

 

 

Regards. My System: Lr-Classic 10.3, Photoshop 22.4.2, Lightroom 4.3, Windows-10 Nikon DSLR.

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