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Lightroom Slideshow Preview & Play Not Working - macOS

New Here ,
Jan 23, 2020 Jan 23, 2020

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I have used lightroom slideshow for videos frequently but the preview and play have now completely stopped working. I have be troubleshooting and reading up trying to fix it and will not work. Anyone have a fix?

 

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Adobe Employee ,
Jan 24, 2020 Jan 24, 2020

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Hi there,

Sorry to hear that Slideshow previews are not playing in Lightroom, could you please let us know the version of Lightroom and the Operating system you're working with?


Have you tried turning off the GPU option from Lightroom's preferences? Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

 

Could you try resetting the preferences of Lightroom and let us know if it helps? 

https://helpx.adobe.com/in/lightroom-classic/help/setting-preferences-lightroom.html


Regards,
Sahil

 

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