Highlighted

Lightroom

New Here ,
Mar 03, 2020

Copy link to clipboard

Copied

My lightroom is not working properly. When it is launched it loads up properly but the moment you choose an album and launch it to be edited it gets stock. I have tried uninstalling and reinstalling but nothing seems to be happening. What can I do to get get it working properly. 

 

[Moderator: Moved to the Lightroom community]

Topics

Creative Cloud, New user

Views

189

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Lightroom

New Here ,
Mar 03, 2020

Copy link to clipboard

Copied

My lightroom is not working properly. When it is launched it loads up properly but the moment you choose an album and launch it to be edited it gets stock. I have tried uninstalling and reinstalling but nothing seems to be happening. What can I do to get get it working properly. 

 

[Moderator: Moved to the Lightroom community]

Topics

Creative Cloud, New user

Views

190

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Mar 03, 2020

Copy link to clipboard

Copied

>> What can I do to get get it working properly.

The first step is to tell us more about your envirnment.

-Which version of Lightroom do you use?

-Which operating system do you use?

Please post the exact version and not phrases as "latest" or "newest".

-Do you get any error messages? If yes, please post the exact message or post a screenshot.

 

In the meantime you can try to deactivate the GPU support from the Lightroom preferences and check if that helps to fix the issue. 

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom. 

Adobe Lightroom GPU Troubleshooting and FAQ 

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html 

 

 

 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
LEGEND ,
Mar 03, 2020

Copy link to clipboard

Copied

"Gets stuck" — describe this in more detail — exactly how far do you get and what are you trying to do when it gets stuck?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Community Professional ,
Mar 03, 2020

Copy link to clipboard

Copied

Are you using LR Cloud Centric or LR Classic, the traditional version of LR?

 

Your use of the word Album leads me to think you are using the Cloud Centric version called just Lightroom. As there are no Albums in LR Classic.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...