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Lost unsynced photos on iOS LR from crashing.

New Here ,
Aug 19, 2020

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Hi, I had unsynced photos in iOS LR editor that were unsynced, when my phone crashed all of the photos were lost when I reopened the application. I have the diagnostic report available if an adobe employee could help me recover the photos

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Crash or freeze, Problem or error, Sync

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Lost unsynced photos on iOS LR from crashing.

New Here ,
Aug 19, 2020

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Hi, I had unsynced photos in iOS LR editor that were unsynced, when my phone crashed all of the photos were lost when I reopened the application. I have the diagnostic report available if an adobe employee could help me recover the photos

TOPICS
Crash or freeze, Problem or error, Sync

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15

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 19, 2020 0
Adobe Community Professional ,
Aug 19, 2020

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There is a known issue on mobile and cloud based system. More details can be found at https://feedback.photoshop.com/photoshop_family/topics/lost-my-pictures-and-presets-after-update-tod...

 

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