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LR Classic sync stuck

New Here ,
Jun 20, 2020

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I am having sync issues with Lightroom Classic (shocking!). I had 92 photos stuck syncing for months, and tried multiple fixes off and on for the last few weeks, with no change. I recently installed Lightroom CC. I am running Windows 10 and have the latest updates to Lightroom Classic, Lightroom, and Camera Raw as of 20 June 2020.

I have done the following, and after doing so I now have 488 stuck files:

I deleted Sync.lrdata and it has not rebuilt after numerous restarts. There is no file in C:\Users\Carl\AppData\Local\Adobe\Lightroom\Caches\Sync Data.

I rebuilt the sync data using Preferences > Lightroom Sync (held down the Alt key, etc.).

I deleted all files in Lightroom.

I deleted all files in the All Synced Photographs catalog in Lightroom Classic.

I verified I have no collections that are currently being synced.

Lightroom Mobile on my iPhone shows no files.

This is very frustrating. Any help would be greatly appreciated.

LR_SyncStatus.jpg

 

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Problem or error, Sync

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LR Classic sync stuck

New Here ,
Jun 20, 2020

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I am having sync issues with Lightroom Classic (shocking!). I had 92 photos stuck syncing for months, and tried multiple fixes off and on for the last few weeks, with no change. I recently installed Lightroom CC. I am running Windows 10 and have the latest updates to Lightroom Classic, Lightroom, and Camera Raw as of 20 June 2020.

I have done the following, and after doing so I now have 488 stuck files:

I deleted Sync.lrdata and it has not rebuilt after numerous restarts. There is no file in C:\Users\Carl\AppData\Local\Adobe\Lightroom\Caches\Sync Data.

I rebuilt the sync data using Preferences > Lightroom Sync (held down the Alt key, etc.).

I deleted all files in Lightroom.

I deleted all files in the All Synced Photographs catalog in Lightroom Classic.

I verified I have no collections that are currently being synced.

Lightroom Mobile on my iPhone shows no files.

This is very frustrating. Any help would be greatly appreciated.

LR_SyncStatus.jpg

 

Topics

Problem or error, Sync

Views

162

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LEGEND ,
Jun 20, 2020

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What I do not see in your listed steps is pausing Face Detection, and I do not see pausing Address Lookup.

 

Is it an  erroneous assumption that you have not.

 

Just another Adobe customer; My Sys; APP: LRC 9.4, PS 21.2.1; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.6; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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New Here ,
Jun 20, 2020

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Both are paused, and I have never used either one.

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Adobe Community Professional ,
Jun 21, 2020

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Please Edit you post to remove the Attached screen shot and Include it in the body of the text of your post.

You do that by Clicking the "More..." link at the bottom of your post, Selecting "Edit Message" and then use the "Insert Photos" icon in the tool bar at the top of the Post/Reply/Edit dialog box like this.

2020-06-07 19_13_42-Camera Raw Brush tool problem - Adobe Support Community - 11189555.png

 

Thanks.

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Adobe Community Professional ,
Jun 21, 2020

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this could be a usernam permissions problem that is not allowing LrC to create that file in the folder in your UserName folder.

Check the Permissions on that folder and assign it Full Control foir your Username.

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New Here ,
Jun 21, 2020

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The permissions were set as shown.

LR_Permissions.jpg

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New Here ,
Jun 28, 2020

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Still not working. Not related to this issue, I will be reinstalling Windows in the next couple of days. Maybe that will help.

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New Here ,
Jul 04, 2020

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Windows 10 reinstalled and nothing has changed. 😞

Still have 488 images attempting to sync.

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