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LR stopped downloading form the cloud.

Community Beginner ,
Jul 12, 2020

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Since a few day's LR-C stopped downloading from the cloud. The pictures I made with the, Note 8 (andriod), LR-camera are synced to the cloud. And on the LT webapge I see them.

But in LR I see "downloading" But noting comes in the catalog/library.

There are some solutions on this site about sync problems. Like this one: https://community.adobe.com/t5/lightroom-classic/lightroom-classic-stopped-syncing/m-p/11282076?page...

Deleting a certain sync map, deleting all off my cloud stuff. and logging out and in. 
I all tried that, but no luck!

Also tried an other catalog, an another PC with LR, no luck also.

 

Update 14-7. When I sync a collection in LR-C, it is synced with the cloud. I can see those photo's. So the issue is really 'just' the LR-C will not download my LR-Camera pictues..

 

Are there other solutions?

NB. the files in sync map are dated 11-2019. So what happend ather that month until now when files where synced?

Correct answer by GibSteve001 | Community Beginner

update: I resolved this by installing the previous version of Lr Mobile.
Lr Mobile 5.3.1 will sync to LrWeb, but on LrWeb the photos report a file size of 0 bytes. They are editable, and I can download them, but they will not download to LrClassic.

I removed 5.3.1 and installed 5.3
This resolved the issue. Sync functions as it should now. I will wait for the next LrMobile update to come through before I update LrMobile again.

I am using a Samsung Galaxy S8, and LrClassic is running on Win10

TOPICS
How to, Problem or error, Sync, Windows

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LR stopped downloading form the cloud.

Community Beginner ,
Jul 12, 2020

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Since a few day's LR-C stopped downloading from the cloud. The pictures I made with the, Note 8 (andriod), LR-camera are synced to the cloud. And on the LT webapge I see them.

But in LR I see "downloading" But noting comes in the catalog/library.

There are some solutions on this site about sync problems. Like this one: https://community.adobe.com/t5/lightroom-classic/lightroom-classic-stopped-syncing/m-p/11282076?page...

Deleting a certain sync map, deleting all off my cloud stuff. and logging out and in. 
I all tried that, but no luck!

Also tried an other catalog, an another PC with LR, no luck also.

 

Update 14-7. When I sync a collection in LR-C, it is synced with the cloud. I can see those photo's. So the issue is really 'just' the LR-C will not download my LR-Camera pictues..

 

Are there other solutions?

NB. the files in sync map are dated 11-2019. So what happend ather that month until now when files where synced?

Correct answer by GibSteve001 | Community Beginner

update: I resolved this by installing the previous version of Lr Mobile.
Lr Mobile 5.3.1 will sync to LrWeb, but on LrWeb the photos report a file size of 0 bytes. They are editable, and I can download them, but they will not download to LrClassic.

I removed 5.3.1 and installed 5.3
This resolved the issue. Sync functions as it should now. I will wait for the next LrMobile update to come through before I update LrMobile again.

I am using a Samsung Galaxy S8, and LrClassic is running on Win10

TOPICS
How to, Problem or error, Sync, Windows

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71

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Jul 12, 2020 1
Community Beginner ,
Jul 20, 2020

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I'm having an almost identical problem. 
I take photos with the LR Mobile camera. LR Mobile uploads these just fine. LRClassic on my desktop refuses to download the new photos. 

This was working perfectly 3 days ago, and I have been relying on this sync system for at least a year. The photos I took yesterday will not download to my desktop on LR Classic. 

If I make changes to photos using LR Classic then they upload and sync just fine. Just no download.

When I start LR Classic I can see, using the Win10 Resource Monitor, that LRC is downloading a lot of data. This runs for about 2 mins and then stops.

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Jul 20, 2020 0
Community Beginner ,
Jul 22, 2020

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update: I resolved this by installing the previous version of Lr Mobile.
Lr Mobile 5.3.1 will sync to LrWeb, but on LrWeb the photos report a file size of 0 bytes. They are editable, and I can download them, but they will not download to LrClassic.

I removed 5.3.1 and installed 5.3
This resolved the issue. Sync functions as it should now. I will wait for the next LrMobile update to come through before I update LrMobile again.

I am using a Samsung Galaxy S8, and LrClassic is running on Win10

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Jul 22, 2020 1
Community Beginner ,
Jul 22, 2020

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Thnx, that did it !

I was on the point off reinstalling LR-C. But this was a lot easier  😉

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Jul 22, 2020 1