LrC 9.4 stops/crashes on macbbookpro while generating pano

New Here ,
Sep 22, 2020 Sep 22, 2020

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I'm having a really hard time. I have only been ableto do this once and I'm not sure why it won't work again but any time I try to generate a panorama using LrC 9.4, it just stops and hangs at about the 1/2 way point. I can still do other things in the background which makes me think it's not the computer but how the application is functioning. Anyone else have issues like this? How do I use this feature without crashing the app every single time?

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Crash or freeze, Performance, Problem or error

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Adobe Employee ,
Sep 22, 2020 Sep 22, 2020

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Hi there,

 

We're sorry for the freeze issue while creating a panorama. Could you please turn off the Graphics Processor from the Lightroom Classic preferences > Performance tab > restart Lightroom and check if that helps.

 

Also, submit the crash logs to Adobe along with your email address? It will help us to find the root cause of the crash. Here's the article for the instructions: https://helpx.adobe.com/in/photoshop/kb/submit-crash-reports.html

 

Are you seeing this problem after the recent update of Lightroom Classic 9.4?

 

Thanks,

Mohit

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New Here ,
Sep 22, 2020 Sep 22, 2020

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It appears Graphics Processing was already turned off when I went into those settings.

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Adobe Community Professional ,
Sep 22, 2020 Sep 22, 2020

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Also try resetting preferences if LR crashes: https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com)

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New Here ,
Sep 22, 2020 Sep 22, 2020

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I haven't changed any of the preferences since I downloaded so I'm not sure this would do much. I did try to ignore the "auto crop" function and suddenly I can save again! Maybe there is something with the crop function in that feature that is broken? I can crop after the fact just fine so I don't mind going without.

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New Here ,
Sep 22, 2020 Sep 22, 2020

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JK. It only worked the one time...

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New Here ,
Sep 22, 2020 Sep 22, 2020

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So I think I've narrowed down the issue (a little). I have no problem merging down 16 or less photos if the application has not done another compression in the time it's been open. But I have to shut down between each time otherwise it won't work. It also doesn't work if I have more than 16 photos (20-26 for example), which is a pretty big bummer 😞

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