LRC locks up keyboard and mouse when color grading module is used.

Dec 09, 2020

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LRC, which had been working well prior to the latest update from Adobe CC, now locks up my mouse and keyboard if I use the color grading module. CMD-Q and Option-CMD-ESC do not respond. I must restart the computer in order to terminate things. Suggestions will be welcomed.

 

LRC 10.1 Release, latest CC build.

Mac Pro (Mid 2010), OS 10.14.6

2.8 GHz Quad-Core Xeon, 24GB

AMD Radeon HD 7950 3 GB

 

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Bug, Crash or freeze, Mac

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LRC locks up keyboard and mouse when color grading module is used.

Dec 09, 2020

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LRC, which had been working well prior to the latest update from Adobe CC, now locks up my mouse and keyboard if I use the color grading module. CMD-Q and Option-CMD-ESC do not respond. I must restart the computer in order to terminate things. Suggestions will be welcomed.

 

LRC 10.1 Release, latest CC build.

Mac Pro (Mid 2010), OS 10.14.6

2.8 GHz Quad-Core Xeon, 24GB

AMD Radeon HD 7950 3 GB

 

TOPICS
Bug, Crash or freeze, Mac

Views

30

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Dec 09, 2020 0
LEGEND ,
Dec 09, 2020

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Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

Please_Post_Your_Sys_Info_as_LrC_reports_it.png

 

 

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Dec 09, 2020 0
Dec 09, 2020

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As requested:

 

Lightroom Classic version: 10.1 [ 202012012023-e92d50bb ]
License: Creative Cloud
Language setting: en-US
Operating system: Mac OS 10
Version: 10.14.6 [18G6042]
Application architecture: x64
Logical processor count: 8
Processor speed: 2.8 GHz
SqLite Version: 3.30.1
Built-in memory: 24,576.0 MB
Real memory available to Lightroom: 24,576.0 MB
Real memory used by Lightroom: 986.3 MB (4.0%)
Virtual memory used by Lightroom: 7,882.7 MB
Memory cache size: 17.5MB
Internal Camera Raw version: 13.1 [ 658 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2
Camera Raw virtual memory: 152MB / 12287MB (1%)
Camera Raw real memory: 154MB / 24576MB (0%)
Displays: 1) 2560x1600, 2) 7680x4320

Graphics Processor Info:
Metal: AMD Radeon HD 7950

 

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Users/michael/Pictures/Lightroom_6/Lightroom_6_All 2-2-2-v10.lrcat
Settings Folder: /Users/michael/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) ColorChecker Camera Calibration
4) Facebook
5) Flickr
6) HDR Efex Pro 2
7) Luminar 4
8) Negative Lab Pro
9) Nikon Tether Plugin

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Dec 09, 2020 0
Dec 10, 2020

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Even though my graphics card meets LRC's requirements, I found that if I turned it off - as others have done - the system wouldn't hang. LRC is now much slower, but at least works.

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Dec 10, 2020 0