newest update for Lightroom Classic (10.1) slows down MacBook Pro

New Here ,
Dec 10, 2020 Dec 10, 2020

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LR Classic stops on every steps in develop mode like the computer is 15 years old and needs sooooo long for everything.
PLEASE Adobe fix this Bug!!!!
It is impossible to work normaly.

TOPICS
Mac, Performance, Problem or error

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Community Beginner ,
Dec 10, 2020 Dec 10, 2020

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I am having the same problem!  I can't use it for developing at all.  I have to shut down my computer to get out of the program.

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LEGEND ,
Dec 10, 2020 Dec 10, 2020

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Recommend that you post your own discussion as cause/solution may be different based on OS, LrC version, GPU etc.

 

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LEGEND ,
Dec 10, 2020 Dec 10, 2020

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Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

Please_Post_Your_Sys_Info_as_LrC_reports_it.png

 

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Community Beginner ,
Dec 10, 2020 Dec 10, 2020

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Lightroom Classic version: 10.1 [ 202012012023-e92d50bb ]
License: Creative Cloud
Language setting: en
Operating system: Mac OS 10
Version: 10.14.6 [18G6020]
Application architecture: x64
Logical processor count: 8
Processor speed: 2.5 GHz
SqLite Version: 3.30.1
Built-in memory: 16,384.0 MB
Real memory available to Lightroom: 16,384.0 MB
Real memory used by Lightroom: 1,588.9 MB (9.6%)
Virtual memory used by Lightroom: 9,476.2 MB
Memory cache size: 0.9MB
Internal Camera Raw version: 13.1 [ 658 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 1034MB / 8191MB (12%)
Camera Raw real memory: 1106MB / 16384MB (6%)
Displays: 1) 2880x1800

Graphics Processor Info:
Metal: AMD Radeon R9 M370X



Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Users/admin/Pictures/Lightroom/Lightroom 5
Catalog-2-2-v10.lrcat
Settings Folder: /Users/admin/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) Aurora HDR
2) Facebook
3) Luminar 4

Config.lua flags: None

AudioDeviceIOBlockSize: 512
AudioDeviceName:
$$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default
(Built-in Output)#{comment}DVAAU-4201250: Open the audio hardware
preferences page.
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 44100
Build: Uninitialized
CoreImage: true
GL_ACCUM_ALPHA_BITS: 0
GL_ACCUM_BLUE_BITS: 0
GL_ACCUM_GREEN_BITS: 0
GL_ACCUM_RED_BITS: 0
GL_ALPHA_BITS: 8
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 8
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: AMD Radeon R9 M370X OpenGL Engine
GL_SHADING_LANGUAGE_VERSION: 1.20
GL_STENCIL_BITS: 8
GL_VENDOR: ATI Technologies Inc.
GL_VERSION: 2.1 ATI-2.11.22
OGLEnabled: true
GL_EXTENSIONS: GL_ARB_color_buffer_float GL_ARB_depth_buffer_float
GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_draw_buffers
GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced
GL_ARB_fragment_program GL_ARB_fragment_program_shadow
GL_ARB_fragment_shader GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB
GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging
GL_ARB_instanced_arrays GL_ARB_multisample GL_ARB_multitexture
GL_ARB_occlusion_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters
GL_ARB_point_sprite GL_ARB_provoking_vertex GL_ARB_seamless_cube_map
GL_ARB_shader_objects GL_ARB_shader_texture_lod GL_ARB_shading_language_100
GL_ARB_shadow GL_ARB_shadow_ambient GL_ARB_sync GL_ARB_texture_border_clamp
GL_ARB_texture_compression GL_ARB_texture_compression_rgtc
GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_texture_env_combine
GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float
GL_ARB_texture_mirrored_repeat GL_ARB_texture_non_power_of_two
GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_transpose_matrix
GL_ARB_vertex_array_bgra GL_ARB_vertex_blend GL_ARB_vertex_buffer_object
GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_window_pos GL_EXT_abgr
GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color
GL_EXT_blend_equation_separate GL_EXT_blend_func_separate
GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint
GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test
GL_EXT_draw_buffers2 GL_EXT_draw_range_elements GL_EXT_fog_coord
GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample
GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4
GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays
GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_provoking_vertex
GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color
GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap
GL_EXT_texture_array GL_EXT_texture_compression_dxt1
GL_EXT_texture_compression_s3tc GL_EXT_texture_env_add
GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer
GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp
GL_EXT_texture_rectangle GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB
GL_EXT_texture_sRGB_decode GL_EXT_timer_query GL_EXT_transform_feedback
GL_EXT_vertex_array_bgra GL_APPLE_aux_depth_stencil GL_APPLE_client_storage
GL_APPLE_element_array GL_APPLE_fence GL_APPLE_float_pixels
GL_APPLE_flush_buffer_range GL_APPLE_flush_render GL_APPLE_object_purgeable
GL_APPLE_packed_pixels GL_APPLE_pixel_buffer GL_APPLE_rgb_422
GL_APPLE_row_bytes GL_APPLE_specular_vector GL_APPLE_texture_range
GL_APPLE_transform_hint GL_APPLE_vertex_array_object
GL_APPLE_vertex_array_range GL_APPLE_vertex_point_size
GL_APPLE_vertex_program_evaluators GL_APPLE_ycbcr_422
GL_ATI_blend_equation_separate GL_ATI_blend_weighted_minmax
GL_ATI_separate_stencil GL_ATI_texture_compression_3dc
GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_ATI_texture_mirror_once
GL_IBM_rasterpos_clip GL_NV_blend_square GL_NV_conditional_render
GL_NV_depth_clamp GL_NV_fog_distance GL_NV_light_max_exponent
GL_NV_texgen_reflection GL_NV_texture_barrier GL_SGI_color_matrix
GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod

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Adobe Community Professional ,
Dec 10, 2020 Dec 10, 2020

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what version of LR CLassic, and what operating system are you using?

Sounds like there was a glitch during update or installation.

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New Here ,
Dec 11, 2020 Dec 11, 2020

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Hi, here my system informations:

 

Lightroom Classic-Version: 10.1 [ 202012012023-e92d50bb ]
Lizenz: Creative Cloud
Spracheinstellung: de-DE
Betriebssystem: Mac OS 10
Version: 10.15.7 [19H15]
Anwendungsarchitektur: x64
Anzahl logischer Prozessoren: 8
Prozessorgeschwindigkeit: 2,5 GHz
SQLite-Version: 3.30.1
Integrierter Speicher: 16.384,0 MB
Für Lightroom verfügbarer phys. Speicher: 16.384,0 MB
Von Lightroom verwendeter phys. Speicher: 2.727,5 MB (16,6%)
Von Lightroom verwendeter virtueller Speicher: 12.558,2 MB
Cache-Speichergröße: 85,1MB
Interne Camera Raw-Version: 13.1 [ 658 ]
Maximale Anzahl Threads, die Camera Raw verwendet: 5
Camera Raw SIMD-Optimierung: SSE2,AVX,AVX2
Virtueller Speicher in Camera Raw: 2579MB / 8191MB (31%)
Physischer Speicher in Camera Raw: 3104MB / 16384MB (18%)
Monitore/Anzeigegeräte: 1) 2880x1800, 2) 1920x1080

Informationen zum Grafikprozessor:
Metal: AMD Radeon R9 M370X

 

Anwendungsordner: /Applications/Adobe Lightroom Classic
Bibliothekspfad: /Users/holgerkohl/Pictures/Lightroom/Lightroom Catalog-4-v10.lrcat
Einstellungen-Ordner: /Users/holgerkohl/Library/Application Support/Adobe/Lightroom

Installierte Zusatzmodule:
1) AdobeStock
2) Aperture/iPhoto-Import-Zusatzmodul
3) Facebook
4) Flickr
5) HDR Efex Pro 2
6) Luminar 4
7) Nikon Tether-Zusatzmodul

Config.lua-Flags: None

AudioDeviceIOBlockSize: 512
AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default (Ausgang (integriert))#{comment}DVAAU-4201250: Open the audio hardware preferences page.
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 44100
Build: LR5x64
CoreImage: true
GL_ACCUM_ALPHA_BITS: 0
GL_ACCUM_BLUE_BITS: 0
GL_ACCUM_GREEN_BITS: 0
GL_ACCUM_RED_BITS: 0
GL_ALPHA_BITS: 8
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 8
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: AMD Radeon R9 M370X OpenGL Engine
GL_SHADING_LANGUAGE_VERSION: 1.20
GL_STENCIL_BITS: 8
GL_VENDOR: ATI Technologies Inc.
GL_VERSION: 2.1 ATI-3.10.18
OGLEnabled: true
GL_EXTENSIONS: GL_ARB_color_buffer_float GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_draw_buffers GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_instanced_arrays GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_provoking_vertex GL_ARB_seamless_cube_map GL_ARB_shader_objects GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shadow GL_ARB_shadow_ambient GL_ARB_sync GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_mirrored_repeat GL_ARB_texture_non_power_of_two GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_transpose_matrix GL_ARB_vertex_array_bgra GL_ARB_vertex_blend GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_window_pos GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_draw_buffers2 GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_provoking_vertex GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_rectangle GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array_bgra GL_APPLE_aux_depth_stencil GL_APPLE_client_storage GL_APPLE_element_array GL_APPLE_fence GL_APPLE_float_pixels GL_APPLE_flush_buffer_range GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_packed_pixels GL_APPLE_pixel_buffer GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_specular_vector GL_APPLE_texture_range GL_APPLE_transform_hint GL_APPLE_vertex_array_object GL_APPLE_vertex_array_range GL_APPLE_vertex_point_size GL_APPLE_vertex_program_evaluators GL_APPLE_ycbcr_422 GL_ATI_blend_equation_separate GL_ATI_blend_weighted_minmax GL_ATI_separate_stencil GL_ATI_texture_compression_3dc GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_ATI_texture_mirror_once GL_IBM_rasterpos_clip GL_NV_blend_square GL_NV_conditional_render GL_NV_depth_clamp GL_NV_fog_distance GL_NV_light_max_exponent GL_NV_texgen_reflection GL_NV_texture_barrier GL_SGI_color_matrix GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod

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Adobe Community Professional ,
Dec 11, 2020 Dec 11, 2020

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Hmmm, I se you are on Mac OS 10.15.7 same as I have.

and your Lightroom version is the same as mine 10.1 with camera raw 13.1 and I am not seeing that problem....yet.  
 Iwill experiment some more to see if my system slwos down also as you describe. Maybe one of the other ACPs can chime in or maybe an Adobe Tech person?

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New Here ,
Dec 13, 2020 Dec 13, 2020

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Same problem. I had to make sure my MacBook does NOT update or I will be dead in the water. i cannot work like this.

 

Lightroom Classic version: 10.1 [ 202012012023-e92d50bb ]
License: Creative Cloud
Language setting: en-US
Operating system: Mac OS 10
Version: 10.15.7 [19H15]
Application architecture: x64
Logical processor count: 4
Processor speed: 3.5 GHz
SqLite Version: 3.30.1
Built-in memory: 32,768.0 MB
Real memory available to Lightroom: 32,768.0 MB
Real memory used by Lightroom: 5,275.0 MB (16.0%)
Virtual memory used by Lightroom: 15,318.1 MB
Memory cache size: 171.2MB
Internal Camera Raw version: 13.1 [ 658 ]
Maximum thread count used by Camera Raw: 3
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 1585MB / 16383MB (9%)
Camera Raw real memory: 1610MB / 32768MB (4%)
Displays: 1) 5120x2880

Graphics Processor Info:
Metal: AMD Radeon R9 M290X

 

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Users/kilikinalum/Pictures/Lightroom/Lightroom Catalog-2-2-v10.lrcat
Settings Folder: /Users/kilikinalum/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) ColorChecker Passport
4) Costco Photo Center
5) Facebook
6) Flickr
7) Loupedeck
8) Nikon Tether Plugin
9) Photo Upload
10) SmugMug

Config.lua flags: None

AudioDeviceIOBlockSize: 512
AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default (Built-in Output)#{comment}DVAAU-4201250: Open the audio hardware preferences page.
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 44100
Build: LR5x64
CoreImage: true
GL_ACCUM_ALPHA_BITS: 0
GL_ACCUM_BLUE_BITS: 0
GL_ACCUM_GREEN_BITS: 0
GL_ACCUM_RED_BITS: 0
GL_ALPHA_BITS: 8
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 8
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: AMD Radeon R9 M290X OpenGL Engine
GL_SHADING_LANGUAGE_VERSION: 1.20
GL_STENCIL_BITS: 8
GL_VENDOR: ATI Technologies Inc.
GL_VERSION: 2.1 ATI-3.10.18
OGLEnabled: true
GL_EXTENSIONS: GL_ARB_color_buffer_float GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_draw_buffers GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_instanced_arrays GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_provoking_vertex GL_ARB_seamless_cube_map GL_ARB_shader_objects GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shadow GL_ARB_shadow_ambient GL_ARB_sync GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_mirrored_repeat GL_ARB_texture_non_power_of_two GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_transpose_matrix GL_ARB_vertex_array_bgra GL_ARB_vertex_blend GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_window_pos GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_depth_bounds_test GL_EXT_draw_buffers2 GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_provoking_vertex GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture_array GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_rectangle GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_timer_query GL_EXT_transform_feedback GL_EXT_vertex_array_bgra GL_APPLE_aux_depth_stencil GL_APPLE_client_storage GL_APPLE_element_array GL_APPLE_fence GL_APPLE_float_pixels GL_APPLE_flush_buffer_range GL_APPLE_flush_render GL_APPLE_object_purgeable GL_APPLE_packed_pixels GL_APPLE_pixel_buffer GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_specular_vector GL_APPLE_texture_range GL_APPLE_transform_hint GL_APPLE_vertex_array_object GL_APPLE_vertex_array_range GL_APPLE_vertex_point_size GL_APPLE_vertex_program_evaluators GL_APPLE_ycbcr_422 GL_ATI_blend_equation_separate GL_ATI_blend_weighted_minmax GL_ATI_separate_stencil GL_ATI_texture_compression_3dc GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_ATI_texture_mirror_once GL_IBM_rasterpos_clip GL_NV_blend_square GL_NV_conditional_render GL_NV_depth_clamp GL_NV_fog_distance GL_NV_light_max_exponent GL_NV_texgen_reflection GL_NV_texture_barrier GL_SGI_color_matrix GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod

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LEGEND ,
Dec 13, 2020 Dec 13, 2020

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PLEASE Adobe fix this Bug!!!!

 

Hello @default7i8opnjjzfmu @1 frustrated customer @Lummy 

 

We are not Adobe in this forum. We are just other Lightroom Classic users. We cannot fix this (or any other) problem with Lightroom. There is a link on the main page of this forum that says "Submit product feedback", that's how you notify Adobe of these type of problems.

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LEGEND ,
Dec 13, 2020 Dec 13, 2020

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default7i8opnjjzfmu

 

Monitore/Anzeigegeräte: 1) 2880x1800, 2) 1920x1080

 

As your display is sub 4K, turn off the option to use graphics processor

/preferences/performance/

Turning that option on may accomplish nothing for sub 4K, it may in fact cause problems.

This can only be determined by trying with and without.

 

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LEGEND ,
Dec 13, 2020 Dec 13, 2020

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LATEST

1 frustrated customer

 

 

Displays: 1) 2880x1800

 

As your display is sub 4K, turn off the option to use graphics processor

/preferences/performance/

Turning that option on may accomplish nothing for sub 4K, it may in fact cause problems.

This can only be determined by trying with and without.

 

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