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New Here ,
Sep 15, 2020

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Hi community

Why do I have such a screen with Lightroom on my HP portable computer  and not on my Imac pro computer

Thanks Wolfgang

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Problem or error

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Screen

New Here ,
Sep 15, 2020

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Hi community

Why do I have such a screen with Lightroom on my HP portable computer  and not on my Imac pro computer

Thanks Wolfgang

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Problem or error

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61

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Sep 15, 2020 0
Most Valuable Participant ,
Sep 15, 2020

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Try turning off LR's use of the graphics processor by setting Preferences > Performance > Use Grapics Processor to Off.

 

Then update the graphics driver by going directly to the manufacturer's web site: 

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html#solution-4 

 

[Use the blue reply button under the first post to ensure replies sort properly.]

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Sep 15, 2020 0
Adobe Community Professional ,
Sep 16, 2020

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So people don't have to download the image you have attached to your post please Edit your post to remove the Attached screen shot and Include it in the body of the text of your post.

You do that by Clicking the "More..." link at the bottom of your post, Selecting "Edit Message" and then use the "Insert Photos" icon in the tool bar at the top of the Post/Reply/Edit dialog box like this.

2020-06-07 19_13_42-Camera Raw Brush tool problem - Adobe Support Community - 11189555.png
Thank you.

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Sep 16, 2020 0
LEGEND ,
Sep 16, 2020

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Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Past that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

 

davidg36166309_0-1600270695840.png

 

davidg36166309_1-1600270695841.png

 

 

davidg36166309_2-1600270695841.png

 

 

Just another Adobe customer; My Sys; APP: LRC 10.0, PS 22.0; CMP: WIN WS 16GB OS 10 v1909 (18363), mid 2015 MBPr 15” 16GB MACOS 10.15.7; 4K EXT DSPY; CAM: Canon 5D Mk III, Fuji X-T3

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Sep 16, 2020 0
Adobe Community Professional ,
Sep 16, 2020

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As mentioned, first, try disabling GPU in the preferences (Preformance). Any better?
If not, recalibrate and build a new ICC display profile, the old one might be corrupted.
If you are using software/hardware for this task, be sure the software is set to build a matrix not LUT profile, Version 2 not Version 4 profile.

If turning OFF GPU works, it's a GPU bug and you need to contact the manufacturer or find out if there's an updated driver for it. 

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Sep 16, 2020 0