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The files appear to be unsupported or damaged

New Here ,
Mar 29, 2020

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Going threw old hard drive. All images on the drive including jpeg and raw wont display in windows viewer or import into lightroom.   with message 'The files appear to be unsupported or damaged' Does anyone else had this problem or know of a solution

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The files appear to be unsupported or damaged

New Here ,
Mar 29, 2020

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Going threw old hard drive. All images on the drive including jpeg and raw wont display in windows viewer or import into lightroom.   with message 'The files appear to be unsupported or damaged' Does anyone else had this problem or know of a solution

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Problem or error

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88

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New Here ,
Mar 29, 2020

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I have the same problem

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Adobe Community Professional ,
Mar 30, 2020

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That old hard drive has failed and or the data on it has become corrupted. Not much ypu can do about it.

I have heard of this happening when any type of drive is left unconnected for long periods of time. I have never had it happen to my that I know of but have read about it.

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dj_paige LATEST
LEGEND ,
Mar 30, 2020

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You need to restore backups of these photos.

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