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ultra slow start to copy and import files on Lightroom Classic 9.2

Explorer ,
Feb 13, 2020

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Copy and import files was very fast before recent updates, i mean, it was basically the same as copying on the file manager. Now it's aridiculously slow to start and i noticed that it creates lots of temporary trash directories like "Temporary Folder 79506F37-DE01-4A21-ABBE-62D35D2E03F9" and "TempParent". So... what's going on? why is it now so horrible? is there a way to configure it to work like when it was fast?

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Import and export, Performance, Windows

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ultra slow start to copy and import files on Lightroom Classic 9.2

Explorer ,
Feb 13, 2020

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Copy and import files was very fast before recent updates, i mean, it was basically the same as copying on the file manager. Now it's aridiculously slow to start and i noticed that it creates lots of temporary trash directories like "Temporary Folder 79506F37-DE01-4A21-ABBE-62D35D2E03F9" and "TempParent". So... what's going on? why is it now so horrible? is there a way to configure it to work like when it was fast?

Topics

Import and export, Performance, Windows

Views

91

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Feb 13, 2020

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Hi there,

 

Sorry that Lightroom Classic has slowed sown and creating temp folders on your computer after the recent 9.2 version update.

 

Please checkout the steps below:

 

  • Try purging your Camera Raw cache file:
  1. In Lightroom, choose Edit > Preferences > File Handling (Windows) or Lightroom > Preferences > File Handling (Mac OS).
  2. Click Purge Cache under the Camera Raw Cache Settings. 

 

 

Let us know how it goes.

 

Thanks,

Akash

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denniR LATEST
Explorer ,
Feb 16, 2020

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Hi Akash - Purge Cache is located under the Performance tab, not File Handling.

This is why people are concerned with the quality of Adobe tech support. If you can't get this right, how are we supposed to get any good information from you?

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