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Bom dia, pessoal
A remoção de ruídos por IA no meu lightroom está indisponível. Por que não consigo acessar esta ferramenta?
Hi @Marta Bezerra ,
Thanks for the follow-up and the screenshots. The reason you cannot access AI Denoise is that it only works with certain file formats. Based on your note, you are editing JPG files, which is why the option is disabled.
Supported formats for AI Denoise
According to our documentation: https://helpx.adobe.com/lightroom-classic/help/enhance-details.html
Denoise is available only for:
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Thanks for reaching out. In new versions of Lightroom CC, the Denoise feature is in the Edit menu under Details.
Let me know if you need any further assistance.
Regards,
Srishti
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Could you please confirm the file format you’re working with and the version of Lightroom you’re using?
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Estou usando o JPG. As fotos foram feitas em uma câmera Sony A7III
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A versão é o Lightroom classic para desktop, a última versão que está no site da adobe
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Boa tarde Srishti, sem conseguir acessar o denoise através da IA, no Lightroom, fui tentar o preenchimento generativo no photoshop e também não consegui. O texto diz: "Encontramos um problema com sua solicitação. Consulte nossas diretrizes e tente novamente ou, se você achar que ocorreu um erro, envie feedback."
Meu pacote da Adobe é o completo, com todos os aplicativos. Meu computador é um Intel, novo e tem 3T de memória.
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Hi @Marta Bezerra ,
Thanks for the follow-up and the screenshots. The reason you cannot access AI Denoise is that it only works with certain file formats. Based on your note, you are editing JPG files, which is why the option is disabled.
Supported formats for AI Denoise
According to our documentation: https://helpx.adobe.com/lightroom-classic/help/enhance-details.html
Denoise is available only for:
Not supported: JPEG, PNG, TIFF, HEIC, or already exported images.
What you can do:
• If you still have the original RAW files from your Sony A7III, import those instead of JPEGs. Denoise will then be available.
• If you only have JPEGs, you can still apply manual noise reduction from the Detail panel (Luminance, Detail, Contrast, Color, Smoothness), but AI Denoise won't activate.
Please confirm whether you still have the original RAW (.ARW) files from your Sony A7III. If not, are you only working with JPEGs? That will determine whether AI Denoise is usable for your workflow.
Best,
Anshul Saini
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