Premiere Pro 2017 CC won't see Media Encoder 2018 CC

Forum|Forum|8 years ago
November 16, 2017
1 reply
9474 views

I have updated to Media Encoder 2018, but I'm still running Premiere Pro 2017 due to the audio sync issues with 2018. When I go to add something to the render queue in Premiere I get an error message that Media Encoder is not installed. I can render from"export," but not from "queue." Suggestions?

Dynamic link

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Correct answer kulpreet singh

Can I go back to Media Encoder 2017?

Yes, you can install/rollback to Media Encoder CC 2017.

Thanks,

Kulpreet Singh

kulpreet singh

Inspiring

Hi Rickt22261080,

Dynamic Link works with in the same version. Premiere pro CC2017 can communicate with Media Encoder CC2017 only.

Please update Premiere Pro CC2017 to the same version as of Media Encoder (CC2018).

Thanks,

Kulpreet Singh

rickt22261080Author

Participant

I would gladly upgrade to Premiere Pro 2018, but there is a major bug in that version; audio is out of sync with the video. Can I go back to Media Encoder 2017?

Rick T.

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kulpreet singhCorrect answer

Inspiring

Can I go back to Media Encoder 2017?

Yes, you can install/rollback to Media Encoder CC 2017.

Thanks,

Kulpreet Singh

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