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10 minute HLS/HDS limit on licensed AMS 5 on AWS

New Here ,
Jan 21, 2018 Jan 21, 2018

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Hi,

I'm having an issue with a 10 minute limit on HTTP live streamed VOD files on my licensed AMS 5 on AWS server.

I checked that the key is in the rootinstall/conf/ams.ini file.

# License key for Adobe Media Server

# For example:

#    SERVER.LICENSEINFO = XXXX-XXXX-XXXX-XXXX-XXXX-XXXX

#

SERVER.LICENSEINFO =

I can play back more than 10 silmutaneous streams via RTMP streaming, but can only play 10 minutes in HTTP live streaming.

Players will build a player that goes from 0:00 to 10:00.

I think i have some license problem.

I found same problmes in this forum, but there is no answer...

10 minute HLS limit on licensed AMS 5 server

I am using

AWS Marketplace: Adobe Media Server 5 Extended

in Tokyo region.

Thanks

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Adobe Employee ,
Jan 22, 2018 Jan 22, 2018

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AMS does not(by default) pickup license info from the ams.ini file in case of AMS running on AWS...The licensing info is controlled based on machine type on which the AMS is running and also the status of ec2.xml file in the installation folder.  if you are running on incorrect machine type or have modified AMS installation then AMS will switch back to default(unlicensed mode) and you may experience such difficulties. That the playback is limited to 10 mins is an indication that AMS is running in unlicensed  mode.

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New Here ,
Jan 22, 2018 Jan 22, 2018

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Hi hparmar,

Thank you for your reply.

I checked EC2.xml and found

        <EC2Instance type="c1.xlarge">

                <rtmfp-connections>1000</rtmfp-connections>

        </EC2Instance>

, and i created ams with "c1.xlarge" instance.

But playback is still limited to 10 mins..

How do i check ams server is working licensed/unlicensed mode??

Thank you.

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Adobe Employee ,
Jan 30, 2018 Jan 30, 2018

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While we are working on the issue, a workaround would be to create a softlink as shown in attachment

workaround.jpg

Or You can do following steps

sudo mkdir /opt/adobe/ams/Apache2.4/bin/conf

sudo cp /opt/adobe/ams/conf/EC2.xml /opt/adobe/ams/Apache2.4/bin/conf/EC2.xml

sudo chown -R ams:ams /opt/adobe/ams/Apache2.4/bin/conf

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Adobe Employee ,
Jan 30, 2018 Jan 30, 2018

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Kindly clear your browser cache and restart your browser before testing..Please let us know whether this fixes the issue for you.

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Adobe Employee ,
Feb 05, 2018 Feb 05, 2018

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LATEST

A correction...

Please see my answer in the URL below for correction/update.

Re: HLS stops working after 10 minutes

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