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AMS 5 http service stops serving pages randomly

New Here ,
Feb 22, 2016 Feb 22, 2016

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I'm running AMS on Win 2012R2 and the server stops serving pages randomly.  If you wait, it will usually start serving pages again, sometimes minutes later, sometimes hours.  If I restart the AMSHttpd service, the server immediately starts serving pages.  Anyone else experience this or have any thoughts?

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New Here ,
Jan 05, 2017 Jan 05, 2017

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We are having this same issue.  Any solutions?

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Adobe Employee ,
Jan 05, 2017 Jan 05, 2017

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The web server running as part of amshttpd is apache version 2.4.10...is the delay you are reporting for static pages or for video content that is served via httpd server?

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New Here ,
Jan 09, 2017 Jan 09, 2017

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Thank you for your reply.

The delay is for static pages (with local video players, OSMF, Strobe, etc.) under the web server.

Even just a simple .html page sometimes won't render.

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Adobe Employee ,
Jan 09, 2017 Jan 09, 2017

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It then is apache issue and we have have to look at tweaking httpd.conf.How many connections is apache serving at that point of time. Is caching(mod_Cache) enabled on apache server?

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New Here ,
Jan 09, 2017 Jan 09, 2017

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>>Is caching(mod_Cache) enabled on apache server?

Yes, we never commented it out from the httpd.conf.

This happens very randomly. Sometimes during just 50-60 concurrent RTMP connections and sometimes just a few.

I did change those over to now server "live" HDS and HLS instead so maybe that would help.

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Adobe Employee ,
Jan 09, 2017 Jan 09, 2017

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Number of RTMP connections should not have any impact on Apache..It is only the number of hls/hds subscribers which should have impact on Apache.

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