Help needed error 2032

Report · Oct 29, 2013

Hello there,

We have been trying to figure out an issue with our Adobe Flash Live Streaming Server.

Every week or so we get an error 2032 on strobe media player that we cannot get rid of. The only way to get rid of it is we have to login to the streams folder on the server and delete the .stream file from the server and delete the event folder it references. After doing this it fixes the problem for a week or so. We found some errors in the apache error log but arent really sure what we're looking at. Any help is greatly appreciated.

We are trying to stream a single bitrate.

[Tue Oct 29 10:11:35 2013] [error] [client 127.0.0.1] File does not exist: C:/Program Files/Adobe/Flash Media Server 4.5/webroot/hls-live

[Tue Oct 29 10:11:36 2013] [error] mod_f4fhttp [400]: MjA4NTIzOTI5Ng=.stream is an invalid file.Bootstrap path incorrect in stream file.

[Tue Oct 29 10:11:36 2013] [error] [client 127.0.0.1] File does not exist: C:/Program Files/Adobe/Flash Media Server 4.5/webroot/hds-live, referer: StrobeMediaPlayback.swf

[Tue Oct 29 10:11:38 2013] [error] mod_f4fhttp [400]: MjA4NTIzOTI5Ng=.stream is an invalid file.Bootstrap path incorrect in stream file.

[Tue Oct 29 10:11:38 2013] [error] [client 127.0.0.1] File does not exist: C:/Program Files/Adobe/Flash Media Server 4.5/webroot/hds-live, referer: StrobeMediaPlayback.swf

[Tue Oct 29 10:11:39 2013] [error] mod_f4fhttp [400]: MjA4NTIzOTI5Ng=.stream is an invalid file.Bootstrap path incorrect in stream file.

[Tue Oct 29 10:11:39 2013] [error] [client 127.0.0.1] File does not exist: C:/Program Files/Adobe/Flash Media Server 4.5/webroot/hds-live, referer: StrobeMediaPlayback.swf

[Tue Oct 29 10:11:40 2013] [error] mod_f4fhttp [400]: MjA4NTIzOTI5Ng=.stream is an invalid file.Bootstrap path incorrect in stream file.

[Tue Oct 29 10:11:40 2013] [error] [client 127.0.0.1] File does not exist: C:/Program Files/Adobe/Flash Media Server 4.5/webroot/hds-live, referer: StrobeMediaPlayback.swf

[Tue Oct 29 10:14:02 2013] [warn] Checking if stream is disabled but bootstrap path in event file is empty for event:livepkgr/events/_definst_/ar stream name:event10302013test

[Tue Oct 29 10:14:02 2013] [warn] bootstrap path is in event file is empty for event:livepkgr/events/_definst_/ar stream name:event10302013test

[Tue Oct 29 10:14:03 2013] [error] [client 127.0.0.1] File does not exist: C:/Program Files/Adobe/Flash Media Server 4.5/webroot/hls-live

We do have a crossdomain.xml in the web root.

<?xml version="1.0"?>

<!DOCTYPE cross-domain-policy SYSTEM "http://www.adobe.com/xml/dtds/cross-domain-policy.dtd">

<cross-domain-policy>

<allow-access-from domain="*" />

<site-control permitted-cross-domain-policies="all"/>

</cross-domain-policy>

Report · Apr 03, 2014

Bump

Report · Apr 07, 2014

crossdomain is not an issue here...FLash player error codes are listed here

http://help.adobe.com/en_US/FlashPlatform/reference/actionscript/3/runtimeErrors.html

2032 corresponds to stream error and most likely the specified stream does not exist on server anymore..If you have a fairly reasonably reproducible case you can log a bug with Adobe and along with it upload logs for Apache and AMS espc around the time when this problem first starts to occur...

Adobe Community

Help needed error 2032