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yes the model is clearly off center and its also not in T pose
those bones are not a Mixamo rig so i would remove them too
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it looks like the model is not centered but if you share it i'll test
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yes the model is clearly off center and its also not in T pose
those bones are not a Mixamo rig so i would remove them too
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The thing is if I delete the rig, It doesn't do a T pose. The pose you saw in the video is the pose if you delete the rig.
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the steps are;
1 open it in Blender [or whatever you use]
2 put it in t pose
3 export as Obj... include textures if there are any
open that model to export as Fbx with textures and upload to Mixamo
OR
zip Obj model with any textures and upload the zip
p.s, can't manage any of that but still want help = share the model [with any textures] and i'll see if its fixable