Copy link to clipboard
Copied
Aloha.
One of my sites lost its ability to send/receive the simple email contact form.
I deleted the object, reinserted the object, and tried to publish.
I got the #1009 error about "cannot access a property or method of a null object reference".
I tried troubleshooting and was unsuccessful.
Since I designed it before Muse updated to responsive design,
I thought, ok. This site needs an update anyway:
So I rebuild the website (hours) and filed it under a learned experience.
Viola. I try to publish after the rebuild......and again: #1009 and muse crashes.
Now I am annoyed and trying to manage my client and my temper.
PLEASE HELP.
1) how do I fix?
2) how do I locate this "object" that "cannot be accessed?"
to good news = this site is fixable but it will take some work
your design of placing a text (browser width) on top of a div (also browser width) isn't going to work because the browser doesn't know what to do when it is pulled smaller
eg this;
should be this;
if you want the text box to GROW down as the browser gets smaller... thats going to make another problem on the divs below because they need to shrink and that will make spaces between them
Copy link to clipboard
Copied
I got a muse file Looking into it.
Copy link to clipboard
Copied
Can I get .htaccess file where you are ftp/publishing file ? In order to get you download any ftp client like fileZilla , connect to ftp server and get .htaccess file.
Copy link to clipboard
Copied
We are internally able to reproduce this issue and will be fixed. Meanwhile in order to unblock you I need .htaccess file of the ftp upload.
Copy link to clipboard
Copied
Copy link to clipboard
Copied
to good news = this site is fixable but it will take some work
your design of placing a text (browser width) on top of a div (also browser width) isn't going to work because the browser doesn't know what to do when it is pulled smaller
eg this;
should be this;
if you want the text box to GROW down as the browser gets smaller... thats going to make another problem on the divs below because they need to shrink and that will make spaces between them
here is the .muse file if you want it = Adobe Creative Cloud
the emails will work as required fields... we have already covered this but here are examples on hotmail (adobe bc hosted) + no cap
p.s, the jpg image on the about page is too tight for such a large fluid page and I would make a better image or drop it and just have a fill color