Copy link to clipboard
Copied
Hello,
using a simple slideshow in a Muse web layout will cause all elements on the page to move unintentionally horizontally. How can I avoid this?
(I've already opened this topic in another thread before, there was no real solution, I was told to open a new thread for the sake of clarity, here is the previous thread for those who are interested:
https://forums.adobe.com/message/10238802#)
Unintentional effect:
Here is the simple test document:
I ask for pertinent solutions, thanks in advance!
Patrick
ankushr40215001​:
I reported this bug at 20th of February in Prerelease forum: https://forums.adobeprerelease.com/muse/discussion/4975/released-and-4th-prerelease-version-horizontal-shifting-issue#latest
Quite sure, that it is the same issue!
Copy link to clipboard
Copied
Hey Patrick,
Looks like you have discovered a bug.
I will investigate on this with our product team.
Meanwhile, I also invite our experts fotoroeder and Günter Heißenbüttel to test and confirm if they can also replicate the same.
Thanks,
Ankush
Copy link to clipboard
Copied
ankushr40215001​:
I reported this bug at 20th of February in Prerelease forum: https://forums.adobeprerelease.com/muse/discussion/4975/released-and-4th-prerelease-version-horizont...
Quite sure, that it is the same issue!
Copy link to clipboard
Copied
Thank you for your reassurance.
Does that mean I'll wait until the next version fixes the problem?
Or is it already - should I download the Prerelease version in the Prerelease forum?
Best regards, Patrick
Copy link to clipboard
Copied
Hello,
I'm using the slide show in a webdesign for a few of my clients.
Qne of these customers does not accept these unwanted moving elements in the design of his website. What can I tell him now?
A purchase option from third-party providers is probably out of the question, since these can not be edited by the clients in Adobe InBrowser Editor.
Best regards, Patrick
Copy link to clipboard
Copied
What do you expect us to say?
Copy link to clipboard
Copied
As a customer, I would like a problem with a standard feature such as the slide show to be resolved as quickly as possible, along with a time estimate of when this will happen.
Copy link to clipboard
Copied
Hey Patrick,
We are very sorry for the inconvenience faced because of this issue.
However, have already logged a bug on this and will be escalating to our engineering team.
Thanks,
Ankush
Copy link to clipboard
Copied
Then you should explicitly ask someone of the team („Staff“ or „Adobe" button behind the name).
We, as simple members of this forum, can’t say anything about this.
Meanwhile, you may try to use a code snippet like proposed in the last post of this thread: https://forums.adobe.com/message/10197434#10197434
Copy link to clipboard
Copied
https://forums.adobe.com/people/G%C3%BCnter+Hei%C3%9Fenb%C3%BCttel schrieb
Then you should explicitly ask someone of the team („Staff“ or „Adobe" button behind the name).
We, as simple members of this forum, can’t say anything about this.
Meanwhile, you may try to use a code snippet like proposed in the last post of this thread: Re: Disable horizontal scrolling on fixed width breakpoints.
Hello Günter,
thanks for the tip with the code. I see this for the first time. Now I have integrated the code and it works.
The colleagues from the staff seem informed.
Best regards
Patrick