Device not Compatible

[GJK63]

Can't install Photoshop Camera on Essential PH-1 running Android 10. Any reason for this?

[Joss018]

I can't install on My cell phone REDMI 6A PLEASE a solution.

[Zeropep]

I can't install in my Huawei P30 Lite with Android 10, too!

I can see in compatibility tabe that no one Huawei phone is in the list (!).

[josea65755495]

I can't install PSCamera on Xiami MI Note Pro 10... it seems it's incompatible 😞

Why?!

[Seumas5CC9]

Hi Jenny - so your response is now a year old but my Google Pixel 4a which has latest version of Android and one of the most powerful cameras on the market (exact same as the 4, which is supported) still isn't supported. I appreciate you're working hard but given that it's now over a year could you let me know what progress is being made, because the list of current approved devices looks very much like the one you posted a year ago.

[J3nny]

Hi Seumas5CC9,  
 

Thank you for your patience regarding your device compatibility and providing your Pixel 4a device details. 

Pixel 4a is equipped with chips of worse computing power than Pixel 4 that we currently cannot guarantee a smooth user experience. 
 

We recently added new devices and working hard on adding more devices to the support list but in the meanwhile please use a supported device for the best user experience. Please stay tuned!  

This article recommends the minimum and system requirements:  

https://helpx.adobe.com/photoshop-camera/system-requirements.html   
 

Thank you for your valuable time and attention. Please don't hesitate to contact us here or at pscamera@adobe.com should you have any further questions.    

Thanks!

Jenny

[Seumas5CC9]

Not true. Starting at the top of your list I can see you've got the iPhone 6s. Pixel 4a outperforms that by a mile both in terms of chipset and processing power. If I keep going down the list I can find a few more. Can I have a real reason please?

[esana]

Was invited and the app is not compatible with LG V40 running Android 9.0

[AWWWdesign]

I have the same problem... also, can't find any specs hinting to what devices are compatible...

[digitalfoto-trainer.de]

I have 3 Smartphones , none of them is compatible.
Whereas my Samsung A90 5G/Android 10 is probably faster/more powerful than some others on the "compatibility" list.
This is very disappointing. Sorry: Not a good job Adobe.

[nvpradeep]

1. Playstore shows that it is not compatible to my phone realme 3 pro. Kindly do something.

[cmjub]

HUAWEI P20PRO not compatible 😠

[Roshin]

Really unfortunate that the new app only support few selected brands and their models. Hopefully it will be open as per Android version and not by brand and their model..

[flghtlss1]

I totally agree!

[utkarsh@1032001]

As currently my device running on Android 9 , therefore the camera apk lags so much it freezes and load images faster. Please such issues rapidly.

[gaxxk35228182]

I have a device runs with Snapdragon 855 and 6gb of ram with android 10 (redmi k20pro) and yet it still lags when using lenses feature. The apk was downloaded from outside source not from play store as it says it is incompatible. but i tried anyway as it my device meets minimum requirements. Will this app be available in future for my device or else it's only for those brands.

[J3nny]

Hi baxxk35228182, 

I am sorry to hear that you're having trouble with Adobe Photoshop Camera. 

We are working towards supporting more devices. Please stay tuned.

Creatively Yours, 

Jenny

[amoghlanjewar]

As soon as I downloaded this application, it started to lag in my phone. My smartphone is from midrange category with snapdragon 635 processor. So, sometimes I agree that my smartphone is not enough to handle this application properly. But, one thing I have noticed that, it's portrait shots are not so much good, the edge dectection is poor. Since, the application is cool. There is a lack of high resolution function, if it is added to application, then it'll be better. 

In conclusion, I suggest three things to be improved.

1) Optimise the app for midrange smartphone.

2) Improve the edge detections in the portrate shots.

3) Add the feature of high resolution snap.

If these care will be taken by the company, then it will be very beneficial for many ones.

[Anandu Prakash]

Ps Camera crashes while opening lens feature on my Moto E6S. Please solve this issue. Thanks.

[Sonal Ruhaan]

Why new launched photoshop camera app is not available for samaung s10e. Is there any chance that in future it will support my device?

[TW_Cillian]

It's lag and slow and hot on my phone

[J3nny]

Hi 裕豪賴92749018,

Thank you for sharing your feedback about the lag, slow, and phone heating up! We're sorry to hear you're experiencing these issues. Are you still having these issues?

Can you please provide more information about your device?     

• Software Version          
• Device Model                    
• Model Number                  
• Which lenses cause this issue?  
• Does it happen to all lenses? 
• What are the steps you took?  
• How long do you use the app for when noticing the lag usage? 

We have noted your feedback and look forward to additional information you can provide to resolve this issue. Again, thank you for your input.   

Thanks,

Jenny     

[Guest]

Hey community,

i cant download the application on the new device: OnePlus Nord. Offical release is tomorrow. Do you think they will add this application to this new smartphone?

[TaraUral]

Не работает вспышка на андроид 9

[Mr Pois]

So sad to see adobe photoshop camera incompatible on play store with my pocophone f1 who's running on Android 10 😕 Someone please know why or if there an update planned? Thank you

[howchinlee76]

Hi, the Photoshop Camera is compatible to Samsung S10 series but not the S10e.  I was wondering why the model is not part of the S10 series and if the app will be available to S10e devices in the future.