Device not Compatible

[GJK63]

Can't install Photoshop Camera on Essential PH-1 running Android 10. Any reason for this?

[J3nny]

Hi TheBigWhiteMachine, 

Thank you for reaching out to us and providing us with screenshots and feedback about your experience with Photoshop Camera.  Sorry to hear you are unsatisfied with the progress of the updates. 
 

Your phone and personal data are more vulnerable to attack by apps from unknown sources. Unfortunately, we are unable to assist you with any issues you encounter while using the unofficial Adobe Photoshop Camera app.  
 

Please visit the official Adobe Photoshop Camera page for more information about the official app here: https://www.adobe.com/products/photoshop-camera.html 

We recently added new devices and working hard to add more devices to the support list but in the meanwhile please use a supported device for the best user experience. Please stay tuned! We have added your Samsung A8 Plus device for review.

Please visit our article on the minimum and recommended system requirements: 

https://helpx.adobe.com/photoshop-camera/system-requirements.html  

Please don’t hesitate to contact us should you have any further questions. 

Thank you,

Jenny

[DafyddS]

Hi,

Just wondering on when the Photoshop camera will become available on the Google Pixel 5?

Thanks

[J3nny]

Hi DafyddS,

Thank you for reaching out to us with your question about your device Google Pixel 5 availability in Photoshop Camera. 

Unfortunately, I do not have a time frame of when Google Pixel 5 will be made available.

We recently added new devices and working hard to add more devices to the support list but in the meanwhile please use a supported device for the best user experience. Please stay tuned! I have added your Pixel 5 device for review.

Please visit our article on the minimum and recommended system requirements: 

https://helpx.adobe.com/photoshop-camera/system-requirements.html  

Please don’t hesitate to contact us should you have any further questions. 

Thank you,

Jenny

[Gaius5CFE]

How about now?

[J3nny]

Hi Gaius5CFE,  
 

Thank you for your post regarding your Pixel 5 device. 

We appreciate your patience. The team has reviewed the Pixel 5 device.

Pixel 5 is equipped with chips of worse computing power than Pixel 3 that we currently cannot guarantee a smooth user experience. 
 

We recently added new devices and working hard on adding more devices to the support list but in the meanwhile please use a supported device for the best user experience. Please stay tuned!  

This article recommends the minimum and system requirements:  

https://helpx.adobe.com/photoshop-camera/system-requirements.html   

Thank you for your valuable time and attention. Please don't hesitate to contact us at pscamera@adobe.com should you have any further questions.    

Thanks!

Jenny

[Osaim Jaan]

When i am going to install photoshop camera app (Oppo F17 Pro). It shows not compatible device.

[retrodas]

Hello ADOBE Team,

I wonder, will there be support for realme 6Pro?

It's running on Android 10 and has 8GB Ram with Snapdragon720G.

It also has a 64MP camera with RAW option (Samsung ISOCELL Bright GW1 Sensor), it has F1.8

I think it is quite enough to run the Photoshop Camera App but developers know the best :)))

I may be a beta user if you give a support for this request.

Thanks for your time.

[J3nny]

Hi retrodas, 

Thanks for reaching out to us! We regret the inconvenience; our team is constantly working on supporting many more devices. We have added your device to the list for review. 

Please visit our article on the minimum and recommended system requirements: 

https://helpx.adobe.com/photoshop-camera/system-requirements.html  

We recently added new devices to the support list but in the meanwhile please use a supported device for the best user experience:

• Realme x50 pro player edition 5G, Realme realme X50 Pro, Realme X7 Pro, Realme X3 Super Zoom, Realme realme X3, Realme realme X2 Pro

Please stay tuned!

Jenny

[Dídac Martínez]

Porque no hacen posible la utilización de esta app en smartphones de gama media????

Me parece injusto que un usuario de Adobe tenga que gastarse un dinero que no puede para poder utilizar esta aplicación. 

[J3nny]

Hi Didac,

Thank you for reaching out to us. Sorry to hear you are unsatisfied with the app. We will pass along your feedback about the mid-range smartphones to the team for review. We’ll be grateful for your feedback.  

Please write to us at pscamera@adobe.com if you have any questions or additional feedback to share with us. The team is working hard to add more devices to the support list. Please stay tuned.

Than you,

Jenny 

[Indranil5EC2]

Is there any reason why Adobe Photoshop camera app is not supported in oneplus Nord. 

[J3nny]

Hi Indranil5EC2, 

Thanks for reaching out to us! We regret the inconvenience; our team is constantly working on supporting many more devices. We have added your OnePlus Nord device to the list for review. 

Please visit our article on the minimum and recommended system requirements for the best user experience: 

https://helpx.adobe.com/photoshop-camera/system-requirements.html  

Please stay tuned!

Jenny

[nivasc33887526]

Even i can't install this app. My using pixel 4a

[J3nny]

Hi nivasc33887526, 

Thanks for reaching out to us! We regret the inconvenience; our team is constantly working on supporting many more devices. We have added your Pixel 4a device to the list for review. 

Please visit our article on the minimum and recommended system requirements for the best user experience: 

https://helpx.adobe.com/photoshop-camera/system-requirements.html  

Please stay tuned!

Jenny

[Seumas5CC9]

Google own Android and the Pixel 4a has one of the best cameras on the market but Photoshop Camera doesn't support it. First time I've found ANY app that this phone doesn't support.

[Mohannad5C18]

Why is it not working on my phone Poco X3 NFC ?!

[J3nny]

Hi Mohannad5C18, 

Thanks for reaching out to us! We regret the inconvenience; our team is constantly working on supporting many more devices. We have added your Poco X3 NFC device to the list for review. 

Please visit our article on the minimum and recommended system requirements: 

https://helpx.adobe.com/photoshop-camera/system-requirements.html  

Please stay tuned!

Jenny

[default1by6ykitt6cb]

I want to install photoshop camera on my Samsung Galaxy A12 but it won't allow me to. I'm running android 11.

[J3nny · Accepted solution]

Hi default1by6ykitt6cb, 

Thank you for reaching out to us regarding your Samsung Galaxy A12.

Unfortunately, it appears that you are using an unsupported device to run Adobe Photoshop Camera. We are working hard to add more devices to the support list but in the meanwhile please use a supported device for the best user experience here: https://helpx.adobe.com/photoshop-camera/system-requirements.html 

Please stay tuned!

Jenny 

[susieo43212573]

I would like to use both this and Premiere Rush on a Google Pixel 4a 5G. Is there a specific reason the phone isn't suitable? It's so frustrating!

[HDS74]

This thread is worgly quiet.

I am quite shocked to report that my S22 Ultra (Android 13), that as released in Feb 2022, at the same time I write this down is still NOT compatible with the app.

I even had support suggest for to go find another phone that is compatible...

Is this a dead app?

[marktravis.media]

Hello HDS74,

Yes, this thread is worryingly quiet. From the volume of posts and range of devices, Adobe customers are left wondering does this firm care about its many Android users?

To illustrate, Android devices seem to be exclusively making progress with folding- and two-screen devices. But am I right in thinking neither Photoshop Camera nor Premiere Rush exist for such innovative, enticing mobile devices? Devices made by the likes of Samsung and Microsoft, with Google on the horizon.

If so, I'm left thinking... what a shame and could the cost of Adobe CC subscription be spent more effectively?

What's the plan for Android, please Adobe?

Thank you,

Mark (Surface Duo 2 user, among other devices)

[CST-PIC-ART]

Unfortunately PS Camera is not compatible with the Sony Experia PRO, although it is mentioned in the device list.

Supported devices:

• Sony Xperia PRO, Sony Xperia 1 II, Sony Xperia 5, Sony Xperia 1, Sony Xperia 5 II

The support could not help me and unfortunately there is no solution so far.

MEM: 512GB belegt

Modell: XQ-AQ52

Android V12