P: Kerning using ALT + arrows sometimes doesn't work

[dperuho]

In Photoshop CS6 on OSX 10.7 and 10.8 (don't know in Windows) kerning using ALT + arrows doesn't work properly.

At first it works, BUT if you change some parameter in the "character panel" and come back to the text, it's no working anymore. You have click again in ANY field in ANY panel (ex. character size), come back to your text field and it is working again.

Kind of annoying when you are in a hurry.

I can make a video or explain it with more details if you cannot reproduce the bug.

I hope you include this in the next upgrade, it is getting me crazy. In japanese you have to correct the kerning all time.

Thanks

[dperuho]

Not only that, moving the text cursor with the arrows sometimes doesn't work.

[Pete.Green]

Hey Daniel,

I just tried several times to get it to reproduce on 2 different systems and haven't been able to reproduce yet.
If the mouse cursor is in a dialog screen/panel field that accepts arrow key movements (like many in the character panel), then I notice that the shortcut gets focused in the dialog rather than adjusting the kerning.

If I click away from the panel by clicking to the type layer, and make sure the text is selected, alt+arrows (left and right) adjust the kerning every time for me.

Maybe you could record a video of the behavior you're seeing?

Or you may just Try restoring your prefs: http://helpx.adobe.com/photoshop/usin...

It may just be a corrupted preference related behavior

[dperuho]

Hi Pete,

I took a video of the bug behaviour and how I do in order to use again the arrows kerning (a little annoying when you are working)

https://dl.dropbox.com/u/551378/PSbug...

I am working on OSX 10.8.2 and using PS CS6 13.0.1 x64. Using OSX in english and I have 3 keyboards layout: english, spanish and japanese.
The bug don't care about the keyboard layout.

Thanks for your help.

[Pete.Green]

Thanks for the video.
I'll pass it on to the type engineers to have a look at it.
I still haven't been able to reproduce on my end using the same OS and PS version.

Will see what we can find out.

Have you tried resetting your preferences yet? That could be causing the odd behavior.

Try restoring your prefs: http://helpx.adobe.com/photoshop/usin...

Does that change the behavior? or Make it less/more consistent?

[dperuho]

I've just reset my preferences. No changes, the bug is still there.

[Pete.Green]

Looks like one of our engineers was able to reproduce this. I'll log the bug and we'll see about getting a fix out in a future update.

Thanks for the video peruho...Most helpful.

[dperuho]

Great you could to reproduce it.
I'll be waiting for that update. Thank you!!

[FeedbackCommunityMember]

Same bug, was there a fix?
Middle of working on a file, lost kerning/tracking from keyboard.

CS6 Photoshop V: 13.0.4 (13.0.4 20130104.r.28 2013/01/04:21:00:00) x64
Operating System: Mac OS 10.8.2
System architecture: Intel CPU Family:6, Model:58, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3400 MHz
Built-in memory: 24576 MB
Free memory: 11582 MB
Memory available to Photoshop: 22604 MB
Memory used by Photoshop: 70 %

[dperuho]

Pete,
Any news about this bug? It's still getting me crazy and slowing my workflow.

[Pete.Green]

No news really to report. We're aware of it and plan to fix it in a future release of Photoshop.

[Pete.Green]

Thanks for checking in. Sorry it's slowing you down.

[dperuho]

Woow!! 9 month and counting!
Are you very busy with the new features in CC, ehn?

[FeedbackCommunityMember]

I just figured out what was causing this problem for me. I had my keyboard preference set to "Unicode Hex Input". As soon as I changed the keyboard preference back to "U.S." the kerning shortcut "option + left-arrow" and "option + right-arrow" began to work again. Good luck!