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I have always had issues with Elements. I keep upgrading to the latest version hoping that Adobe finally cared enough to produce a decent upgrade. The 2022 version is awful. It either freezes, crashes, or uses all of my system's 32GB of RAM. It now freezes every time I try to rotate an Apple HEIC photo. Even when I just do one at a time.
Adobe support, can you please stop making me pay for new "yearly" versions while you refuse to release patches to the product I already own? How do I get Adobe suppoert's attention devoted to fixing these issues?
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Welp, you start by letting us know what your OS is....
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I have started to have this problem too. Really maddening, as I am usually in the middle of my edit. Have to restart my laptop and start all over again.
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After having longstanding issues with Elements (Photo Editor) 2020 loading that continued despite several reinstalls, 2024 is now repeating the same issues. In trying to reinstall recently purchased Elements 2024 – system will NOT allow. Can you please help troubleshoot this frustrating problem? OS: Win 10
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reboot your computer, then try, sometimes users also have to disable their antivirus for a few minutes so it can get installed.