• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

adobe help email

Community Beginner ,
Aug 10, 2023 Aug 10, 2023

Copy link to clipboard

Copied

I posted an issue with an error, but some 

Some Kate Hayes... asked me to send an email to <spam email removed>

 

That sopunds to me like a scam, anyone knows about this? 

 

What are the adobe the help channels? It's really dissapointing that Adobe doesn't have help online 😞 

TOPICS
How to

Views

274

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guru ,
Aug 10, 2023 Aug 10, 2023

Copy link to clipboard

Copied

This is certainly not an email from Adobe, and it's for sure a scam. Adobe will only use email addresses that are under the adobe.com domain. If you let us know the name of the person who sent you that message we'll get them banned.

 

There's no email address for Adobe support, but there are telephone numbers. You can find them here:

You should contact Adobe directly for help with this issue:
https://helpx.adobe.com/contact/phone.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guru ,
Aug 10, 2023 Aug 10, 2023

Copy link to clipboard

Copied

They, scammers, join the fourm and fish for users like you.  "Well we need to verify your Adobe account info"  then proceed to ask for your login and password to your adobe account.   


Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 10, 2023 Aug 10, 2023

Copy link to clipboard

Copied

LATEST

It's a scam. Adobe doesn't use outlook.com.

I've reported the person as in your other thread:

https://community.adobe.com/t5/photoshop-elements-discussions/mac-os-installer-was-unable-to-access-...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines