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Cannot install Photoshop Elements 2022 anymore?

Community Beginner ,
Dec 24, 2024 Dec 24, 2024

I have a perpetual license of Elements 2022.  It appears as a registered product under my Adobe account and has a download link.  I am upgrading to a new computer.  Once I download the .exe installer file to the new computer and run it, I get the initial question (language and install directory) and then it appears to start the install.

However, once the progress bar gets to 2%, the installation fails with error 113, unable to connect to the Adobe server.

I have followed every TS step I can find on the Adobe website (turn off antivirus, turn off firewall, use a different browser, etc, etc, etc) and nothing works.

 

At this point I am thinking that there is, in fact, no server for the installer to connect to.

 

Any information or advice, anyone?

 

Thanks!

TOPICS
Problem or error , Windows
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Community Beginner ,
Apr 01, 2025 Apr 01, 2025

Regarding the offline installation tip, I cannot "launch" the application because all I can get from Adobe is a download link, to download the application over the internet....  The tip you linked was for the 2019 version, so maybe at that time buyers got a DVD to install from - but in 2022 when I bought it, all I got was a serial number and I downloaded from Adobe.

 

Thanks again,

Andy

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Community Beginner ,
Apr 01, 2025 Apr 01, 2025

SOLVED:  Ok, spent yet another hour on this.  Found a thread on Reddit that was actually about a different problem (code 183) but suggested that installing Microsoft C++ 2013 redistributable (both x86 and x64 packages are required) might allow a Win 11 machine to connect to Adobe's download servers for older content.  VOILA - this did the trick.

I installed the two old C++ packages and rebooted the computer, then tried the download links again and they found the Adobe Servers.

 

Talking to a friend of mine who is a professional coder, he suggested that if Adobe will not update the server end of this process, then they could EASILY add a few lines of code to the download applet/link that will look at the host computer and notify the customer if their computer needs to have C++ 2013 installed.  I find it interesting that the download server for a 2-year-old piece of software relies on an 11 year old C++ build, despite the fact that Microsoft has updated C++ literally hundreds of times since then...  So how about it Adobe??

 

Thanks,

Andy

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Valorous Hero ,
Apr 01, 2025 Apr 01, 2025
LATEST

Adobe won't do anything with software that is no longer supported.  They only support the current version, and the version before the current version, that's it.

I unistall and reinstall the following versions, all the time, without any Issues:  10,14,16,17,18,19, 20, 22,23,24,and 25.   

I think some users bring this issue about themselves, by "Knowing their way around computers" and will often delete "extra copies" of files.   I think other just go ahead and delete the program file folders and  don't acutally unistall the program- leaving lots of remnents and all sorts of registry entries- resulting in the c++2013 installed.   

It's the way the C++ package gets installed that causes problems:  When you install an updated redistributable package, binaries for non-target architectures are removed. For example, after you install an update for an x86-based application, the x64 Visual C++ 2013 runtime libraries are missing.

Here is a link to download it:  Download it, install it, problem solved in less than one minute. 

https://www.microsoft.com/en-us/download/details.aspx?id=40784

Tons of reasons
to still use C++2013

  • Performance and Efficiency:
    C++'s ability to compile to native code and its control over memory management make it ideal for applications where speed and efficiency are paramount. 
     
  • Versatility and Flexibility:
    C++ supports various programming paradigms (structured, object-oriented, generic, functional) and allows for both high-level abstractions and low-level hardware access, making it adaptable to diverse projects. 
     
  • Mature and Stable Ecosystem:
    The C++ standard library is well-established and tested, providing developers with reliable tools and infrastructure. 
     
  • Specific Applications:
    C++ is heavily used in areas like:
    • Game Development: Engine development and game core logic often rely on C++ for performance and low-level control. 
       
    • Systems Programming: Operating systems, device drivers, and other system-level software often use C++ for its performance and control. 
       
    • Embedded Systems: Resource-constrained environments benefit from C++'s ability to optimize performance and memory usage. 
       
    • High-Performance Computing: Scientific simulations, financial modeling, and other computationally intensive tasks often use C++ for its speed. 
       
  • C++ has evolved while maintaining a strong focus on backwards compatibility, allowing developers to leverage existing codebases and libraries. 
     
  • Large Community and Support:
    C++ has a large and active community of developers, providing ample resources, libraries, and support for projects. 



Lots of reasons for  still using the C++ 2013 version:

  • Performance and Efficiency:
    C++'s ability to compile to native code and its control over memory management make it ideal for applications where speed and efficiency are paramount. 
     
  • Versatility and Flexibility:
    C++ supports various programming paradigms (structured, object-oriented, generic, functional) and allows for both high-level abstractions and low-level hardware access, making it adaptable to diverse projects. 
     
  • Mature and Stable Ecosystem:
    The C++ standard library is well-established and tested, providing developers with reliable tools and infrastructure. 
     
  • Specific Applications:
    C++ is heavily used in areas like:
    • Game Development: Engine development and game core logic often rely on C++ for performance and low-level control. 
       
    • Systems Programming: Operating systems, device drivers, and other system-level software often use C++ for its performance and control. 
       
    • Embedded Systems: Resource-constrained environments benefit from C++'s ability to optimize performance and memory usage. 
       
    • High-Performance Computing: Scientific simulations, financial modeling, and other computationally intensive tasks often use C++ for its speed. 
       
  • C++ has evolved while maintaining a strong focus on backwards compatibility, allowing developers to leverage existing codebases and libraries. 
     
  • Large Community and Support:
    C++ has a large and active community of developers, providing ample resources, libraries, and support for projects. 




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