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I have elements 14. I can import pictures, but have to open them on-by-one and cannot see the thumbnail grid view. Now I just see thumbnails with a gray hourglass. It used to work (and still does for older folders) until I upgraded to W10. I've tried unintalling/reinstalling and that didn't help.
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Are you not seeing a zoom control for the grid?
What happens if you click on the full screen view of the image? Have you tried to update the thumbnails (press Shift+Ctrl+U)?
Please show us a screenshot of what you are seeing.
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Thanks again.