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I tried an installation of PE 12 which subsequently failed. Now, when I try to reinstall, it is trying to uninstall a previous version, cannot find it & then give me an error message #2343. This is not surprising since the previous installation was never completed. How do I get PE to install without trying to uninstall a product that is not on computer?
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Hi Paul,
Please find the resolution for this error code at link Error installing Photoshop Elements for Windows .
Please try this out and let us know if this resolves your issue.
Thanks,
Arshla
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Microsoft's Windows Fixit Tool allowed me to start the installation
again. However, the installation failed again. I then tried to copy
all the files from CD to my computer & some files would not copy. I
obviously have a corrupted CD. The serial # is:'
1057 4182 9003 3236 7564 0821
home address: 10554 Stonebridge Blvd.
Boca Raton, Fl. 33498
Will you please replace the CD.
Thanks, Paul Hirsch
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Hi Paul,
Please do not share your serial key on public platform. Request you to please edit and remove it.
I would request you to please post the screenshot of the error message you are getting while failed installation.
It would ne helpful in assisting you further.
Thanks,
Arshla