Deactivate Auto Sync

[Bewitched_Moon1150]

Elements Organiser 2025 has an Auto Sync (Beta) feature that I am unable to deactivate: the Auto Sync preferences settings are always being reset to on! Is there a fix to stop uploading and deactivate Auto Sync? If so, how can I apply it - my update option is greyed-out!

[Greg_S.]

This was a problem that existed with Elements 2024 and I thought it had been fixed with Elements 2025.  I don't have time to find a possible solution for you right now (and it will involve editing one of the preferences files).  So I suggest you try contacting Elements support. You can start a chat session by going to the Contact Adobe Support page. (https://helpx.adobe.com/contact.html?rghtup=autoOpen) Make sure you are signed into your Adobe account and try typing Agent when the chat window opens. (If you use my link, the chat window should open automatically.)

When I am back at my computer tonight, I will try to find the geeky solution for you.  Please let me know if you are able to get a solution from Adobe Support in the meantime.

[Greg_S. · Accepted solution]

Here are a couple of suggestions that may help:

1.    The easy one:

• Go to File>Manage Catalogs and create a new catalog.
• Open the new catalog
• Go to Edit>Preferences>Auto sync and turn off the auto sync options.
• Close and relaunch the Organizer to confirm that the auto sync remains off.
• Go back to File>Manage Catalogs and open your main catalog.  Hopefully, the preferences remain sticky and the auto sync option will remain off.

2.  The geeky one:

• Quit the Organizer.
• In WIndows File Explorer, open the location: C:\ProgramData\Adobe\Elements Organizer\25.0\CAHeadless\
• Open the file named AutoCreatorPrefs.xml in a text editor like WordPad
• In the text that you see after <AutoSync> check that Photos and Videos values are set as true.  Change this text to false so that it reads as follows:

(<AutoSync version="1"><Photos value="false"/><Videos value="false"/><FullResDownload value="false"/></AutoSync>)

• Make sure that the file is saved with its original name.
• Open the Organizer and hopefully, the auto sync preferences will be set to off.

[Bewitched_Moon1150]

Hey wow Greg_S,

thanks for you rapid response and inspired sugestions... and it worked!

Editing the AutoCreatorPrefs.xml has stopped the Auto Sync and I am happy 😊 

I hope this will also help anyone else who is not happy to have his lifestory held somewhere in the cloud!

Again thanks and keep up the good work!

Peter

[Greg_S.]

Thanks for letting us know that it worked for you.  BTW, are you using a non-English language version of the program? 

[Bewitched_Moon1150]

Hey, no problem! I am staying with English... my German is still a bit suspicious!

Sent from Outlook for Android